7-eleven

When they first opened, they didn't know how to do prepaid cards; it took me 15 minutes to get my $100 back from them when the reload didn't work. And then, just now, I go in and buy a bottle of water, a pack of cigarettes, and a hot dog. The total came to 14.46. I paid $15 and received $.45 back. I fix up my hotdog and leave, stand outside to pack and light a cigarette. As I walk away, someone who wasn't even at the register starts yelling for me outside claiming I stole something. I didn't. That was messed up. Their customer service and attitude towards business is certainly skewed. Their service has gotten worse, not better, since they opened. Their are two other stores equidistant from this one that makes it worth the extra walk togoto them. DON'T GO HERE.

I confirmed 3 rewards (all 1/4 hot dogs). I showed the employee each time I did so and displayed all three rewards on the screen at the same time. The male employee at first refused to acknowledge the reward included quarter pound hotdogs, dispite it clearly saying 1/4 hotdogs first. I point to it, he takes my phone and looks at it, plays around with it, confused or something, taps it a fourth time and then processes my order. He reduced my balance by 1200 points and would not give me the fourth hot dog that he confirmed without my consent. He became belligerent when I asked him to and explained what he had done. The reviews are pretty spot on about this place.