Tim Hortons

Irish cream cold Brew. The lady in training made it the first time under the direction of the manager. It was FABULOUS! I spend a lot of $$ here(and the Van Dyke location)... about $30/ week. until I buy myself an Expresso machine. I ordered the Irish cream cold Brew ..It was terrible! I told her something is wrong. Does not look right. So, she added the cold Brew foam. The drink was tasteless, watered down, cost me nearly $5. I did not have the time or energy to go back. I as so upset. I haven't even been back for my Expresso to either location. I didn't appreciate wasting my limited time & I'd like a refund or (Sara) to make my drink. I believe that was her name. I haven't seen her since.

Our new church near this location on Hoover Road in Warren...wanna make sure this is the location in question. If so, staff needs to do waaaaay better. Girl sweeping the floor behind the counter...dust flying with baked goods exposed. I really didn't need to see that. Went today, inside drive thru quite busy. I ordered 3 donuts and had to ask for the tissue wax paper. I was asked ,"Oh you want that?". How else do I remove the donut to eat it? 😑

I went in to get an order at 11:38 Am to get an order and cashier was super nice and kinda even complimented my nightmare before Christmas Grinch hoodie I wish I could have gotten her name but she was on register three that 11:30 in the morning really nice girl and very polite and I recommend her every time I go in now she was very helpful letting me know what they had and what they were out of made up my coffee perfect

Saturday June 11th 5:45 AM Asked for 2 cups of coffee had to repeat my order FIVE times to 2 different workers and they still couldn’t get it right, manager barely speaks English and absolutely one of the worst locations to stop at I ended up leaving without buying any coffee and still got charged for it and had to go back to get a refund and be late for work 👏👏 great job TIM HORTONS