7-eleven

I literally just walked in the store and asked the guy to make me a double cheese burger and he said no because he just cleaned the microwave! From my knowledge I was informed the they are supposed to stop making hot food around 2 something. 7/11 needs to start hiring more people who knows how to actually speak English! No offense to anyone. Don’t put a guy on the night shift who can barley speak English and cannot give the proper customer service to customer who calls before hand and ask are you guys still making hot food and the associate can barley give you a answer!

WORSt customer Service esp this short haircut lady with glasses at the front who has no bones of courtesy in her! We’ve never been in any 7-11 before because there was no need but today it was 106° so we thought we could get a Slurpee. My 7 year old son was so excited he took a cup that wasn’t meant for a Slurpee and filled it up. This lady at the counter was so rude to him and me, giving us a lecture that we took the wrong cup. So to remedy the situation, I asked her if she wanted me to flip it into the right cup. And then she snapped at us & said she’s going to have to charge us if we did that and she showed us the right cup so that, according to her, next time, we will know (like we’re Coming back here-hello!) After doing this, she realized that by using the wrong cup she will only give us less slurpee so she seemed to calm down and said it’s OK we can keep the wrong cup. Wow, so much aggravation for the wrong cup! Plus.... I signed up for the Rewards program and everytime i Come in, their system is down so they cant give you points for your purchase. Plus, when the Free slurpee on July 11 came, they were supposed to give you a coupon for a Free slurpee when you Come back after scanning your reward code on your cellphone. Guess what: the system is down do YOU CANT GET A FREE SLURPEE on your next visit. Why bother! Go to another 7-11 instead where customers are treated better than this.

I do like that 7 eleven because it's across from Mt Sac but every time I go the employee always gets my name confused he mistakes my name and calls me Michael which is not my name and he mistakes my friends name by calling him Hector which that's not his name dez is a better 7 eleven employee but the one who is there is a Male employee I understand that he wants to get to know the customers but some people are not morning persons but I wonder what happened to Patricia or dez because they were the best employee not the Male employee who always gets my name confused by calling me Michael or calling my friend Hector in which that is not our names. BTW the Male employee name is Gary