Wingstop

Called to place an order for pickup was told I couldn’t do hot lemon for pickup so I did delivery get my order and still had no hot lemon I call them and Dakota decides to tell me what he “ SPECIFICALLY “ did when I’m literally looking at my food. Only leaving this because he instead of apologizing he decided to tell me what he specifically did as if I wasn’t looking at it & it’s not a sprinkle in sight. Call it petty but customer service is everything.

We stopped in and ordered wings and boneless wings to eat in the restaurant. Food was good, spice on the wings was good. I ordered extra crispy and they were cooked perfect. I do have to give a shout out to the gentleman working the front. While there a lady came in without a mask. He professionally explained it was company policy to wear a mask while in store. He was very polite. She began a childish rant about how she was going to sue HIM for refusing service. It was ridiculous. She was way out of line.. Again the employee did a phenomenal job maintaining his positive attitude and handled it like a pro.

Order a "special" that came with 16 boneless wings to go via mobile app. Went in not a single customer in the store. Employees were cleaning which was good to see. They all saw me come in but continued to clean. Took almost 5 minutes to acknowledge me. They were nice. They packed the food for me and i left. The wings were so tiny it was ridiculous, don't understand how they will pack this and think it's acceptable. Only one I got was an almost normal size one I usually get from here. The lemon garlic was salter beyond even wanting to eat it and normally salty food doesn't bother me. My wife is the type of person who won't ask for a refund even if the order is completely wrong or they are missing half the order. Even she said I should get a refund because it was horrible.

After waiting an hour and a half for a small order it was completely wrong. Incorrect sauce on my wings, NO RANCH and the wrong drink. After calling and asking for a manager, someone got on the phone and pretended to be the manager, would not give me his name and said the only way to get credit is to bring the food back!! Do these look like a dry rub? One of them was even raw :(

Door dash would not let me order boneless wings and the night crew gladly wrote down my information to make them boneless when the order came through. When I received my order they were bone-in but when I called the store back they were awesome and realized the mistake. I went back and the night crew was extremely friendly and remade all of my order to be hot and correct. After getting home I realized the crew had made my 8 piece order into a much larger order as a way to make my night. I had a very tough week and this crew made it a lot better. Good job!

Well I love wings, I always went to buffalo wild wings. But this time 2/6/22 I had to go and try these. Not crazy about the boneless wings, the bone in are good size and well cooked. The fries too salty. I also tried the loaded fries. Less salty but nothing to wow me. One of my pep peeves is going to a restaurant, sitting waiting 20 minutes in, people come in to order to ho. And end up having their food alot faster then us. And it was a large order. So to me me is annoying. I only noticed it because the restaurant is small and we were the only ones dinning in. 3 others ordered to go and got their food as well before us. A total of 4 customers got their food ahead of us. Not cool. Food you guys are is good.

I ordered online and came in a half hour later. They said i'll have to wait a couple minutes. 15 minutes later she says it will be a couple minutes again. I waited there for 40 minutes. 3 customers came in to order and the employee turned them away by saying there were backed up and would be a long wait. Door dash drivers and sitting there waiting too. I get home and missing an item. They need to get their act together. It's a mess over there. It would be cool if the employees at least wore gloves and washed their hands when after handling money.