Subway

I ordered an order through the Subway app and when I arrived at the store they had run out of a lot of items, but it was the day before there shipment was due in. The staff was friendly and were doing the best with what they had. But Subway has gotten too expensive to be running out of as many items as they were out of and it was way more than the one item missing from my sandwich. I know that there is are shipping delays all around the world right now, but if when you order a new specialty sandwich and they are out of one of the ingredients that makes it a specialty sandwich you should get a discount and that should be a policy for Subway. If they don't have the ingredients to make the sandwich than that item should be unavailable to order on the app also the ingredients they are out of should not be able to be selected to put on your sandwich. I realized that all the ingredients they were out of when I arrived were available to be put on your sandwich and the item which they ran out of was still an option when I checked later

When I first drive up and get out of my car I notice dirty diapers on the ground. I look up to the pathway leading to front door. More garbage and broken glass everywhere. I asked the server about all the broken glass. She was not aware of it (hard to miss) and said she'd check it out. I wasn't happy with my sandwich either. I said no peppers and I even pointed at the hot peppers in case she didn't understand me. Peppers were in my sandwich. This is sad. Graffiti and garbage. Does nobody care anymore.

I recommend going at night, lady in the morning always messes up my orders has a very bad attitude, every time I get a sandwich from that lady she always squishes my sandwiches while wrapping, I prefer going night because these two employees it’s a young man and a girl are always so kind and make my sandwiches nice with a better attitude

I placed an online order for pick-up at 8:09pm. The store hours posted on the website & store window both said they closed at 8:30pm. I arrived around 8:05pm & the doors were locked, so I sat in my car thinking they were in the restroom or something. About 10 minutes later a young woman comes back but still doesn't unlock the door, even after I approached & knocked. Unfortunately, my food was already paid for & I never received my it, nor a refund. I hardly ever write reviews, but this isn't the first incident I've had with this restaurant.

The young lady that worked tonight March 9, 2021 @ 7:51 p.m. is so rude she would not give me her name when I asked. She asked me why and told me she couldn't do that. I get that, that's understandable you never know who you could be talking to but then I asked for the district managers name. She then asked me why I then responded with I would like to discuss something with them. She then just rudely said well I can't give you that either and as I was still talking she hung up on me. The store closed earlier than when it was suppose to. Very unprofessional I would not recommend not giving this location any business unless they have better employees. If anyone knows how to get a hold of the district manager or their cooperate office please leave their contact info because this employee do not need to work in this workforce if she's going to have very poor customer service.

Tonight my experience was bad. I walked up to the door at 7:35 and the lights were off but the signs said they were open until 9:30. I called from outside to get the employees attention and the lady who answered said “We are closed and I’m busy “. I asked what time they close and she said “Why” This will be the last time I visit this location.