Cracker Barrel

This was my first time at a Cracker Barrel. I was in love the minute I walked in. The ambiance and decor was very homey and inviting. We went for dinner, so thankfully it wasn't to busy. My fiance got the chicken fried chicken with pinto beans and mashed potatoes, and he cleaned his plate. I got the fried chicken BLT with steak fries and mac and cheese. I also cleaned my plate. Absolutely delicious, and with a friendly waitress and quick service, I can't recommend this location enough.

We had a weird experience on this trip to Cracker Barrel. Confused wait staff about who was serving our table. Then the server that they finally decided was indeed our server was very confused about how to place an order on her tablet. Had to leave the table mid order to go ask. Then she and the original server had conflicting information about sweet or unsweetened flavored tea and judging from my tummy afterwards I will say the flavored tea DOES have sugar in it EVEN IF they put it in unsweetened tea! Not good to tell people the wrong thing. Just glad I'm not diabetic. Anyway, Cracker Barrel needs to make sure the staff is better trained before letting them fly solo!

We came to dine in and ordered our food at 11AM and didn’t receive our food until 11:45AM we had to take it to go because we needed to go. The waiter didn’t keep us in the loop on how long it was going to take. He just said I’m going to check on your food. I watched two couples come in after us eat and leave before us. Once we got home to eat the food had no taste the chicken was dry. The only part that was good and tasty was the hash brown casserole. The hamburger steak, grits, eggs, chicken and dumplings, and Mac n cheese had no taste!

I’m so disappointed. Literally one of my very favorite places to eat. Sadly we were seated. Waited 15 minutes. During that time 2 families were brought in. They were waited on first. Got their drinks and food before us. Sadly there is no care at this Cracker Barrel. Manager walked around. Never said a word to anyone. I truly love Cracker Barrel but their service is getting very poor. No straws and no straws were offered. 6-17-22 started this downhill slide at 8:15 pm. It’s snowballed from there.

It's like we're with family. Ms. Rachel, Ms. Bridget are sweethearts. I haven't had the pleasure of meeting the rest of the staff but judging by the way they talk to each other, I know there is love and friendship there. We love the Exclamation point. Ask Ms. Bridget about it. If you know, you know. ❤️

Sad. Placed an order via phone on 3/15 and was told it would take 15-20 mins. I arrived 30 mins and it was still not ready. Waited another 30+ mins after paying before finally receiving my dinner. Get home to find that only part of my order was in the containers, with the other food appearing old. When I called I was informed that the cook refused to prepare any more dishes. I should have been told that during the wait and offered a refund. Just Sad. Haven't eaten there in 2 decades, won't be back. Not like I remembered.