Panera Bread

NANDA is so helpful ! I was having trouble with what I wanted to order and she was so patient with me and my 73 year old mother that’s half blind, she’s the best. Nanda also brought the food to our table as if it was an actual restaurant .10/10 customer service ..will definitely recommend eating here .

This location is a favorite of ours, with cleanliness and customer service at the top of the list, along with the food quality as number one! Today, I ordered from their Pick Two menu. I chose half a Chipotle Chicken Avocado melt sandwich with a side of their creamy Mac n Cheese. Honestly, I don’t know where else to find a delicious combo like this in our area with half the calories for under $15. I ordered for a rapid pickup through the app, which is my usual method. They sent an e-mail confirmation it would be ready in ten minutes, but it actually took six! The food was just what I expected as far as temperature, presentation, and flavors.

We like Panera. Food is usually good. Today we tried their new Tikka masala soup. Don't waste your time. It was bad. Didn't even eat more than a few spoonfuls. Which is surprising. I have always liked every soup I've tried there. Add to it that the costs keeps rising... it's falling down my list of places to frequent.

Overall this is a pretty good fast food chain. Food portions are measured and tend to be on the skimpy/small side, especially for the price...but the taste is predictably good. Place is very clean and neat. Staff is friendly. If you are in a hurry you should order online direct with the store...15 to 20 minutes ahead of when when you want your food. Parking during peak times (lunch) can be a bit of a hassle but you still find a spot to park. Coffee is kept fresh and if they run out...they will get one out for you quickly. The chipotle chicken sandwich is pretty tasty (as before...could use a more robust portion) and their soups (squash, etc.) are pretty good...price on these could be a bit lower especially on take out (again value for your money). This is a well run enterprise. Check them out...you will like the food.

I just wanted to say thank you to the manager. Yesterday I did an online order for my husband to pickup. He got home home and my salad wasn’t there. I called and left a message, today I stopped in and spoke with the manager, he was so nice and apologetic. I understand things happen in this hectic world. His kindness and quickness to correct the mistake has retained me as a customer. It is so nice these days when you receive kind courteous and respectful customer service. Thank you again. I wished I had gotten your name.