Taco Bell

Unfortunately this Taco Bell has probably the worst administration I've seen in a fast food restaurant. Everytime I've visited something new is up, for example today at 3pm they would not take orders unless it was through Door Dash (waste of time). There's was another instance where they would not take credit cards at all or cash. They didn't offer any alternatives (such as online orders). They also should update the schedule, in Google it says 1am for closing time but at 12am you would be told they're closed. Which is kinda curious because how is someone still "working" just to tell you they're closed. On top of the administrative mess they also have a lot of issues with the food, there's been plenty of times where the food would barely have meat. I understand that they have specific portions for each type of product but I once got a crunchy wrap with literally no meat. In the picture below you can also see how little meat they add to the tacos. Unfortunately for me, this is the only Taco Bell in a 15 miles radius so we really don't have a choice. This is the ONLY reason I've continued to go there. I hope the owner of this franchise puts some attention to this restaurant and better the service and food.

My husband coming in from work stopped at TB and ordered 10 taco Supremes. Got home and it was not what he ordered. He went back and was handed his order that sat for 15 minutes. Came home the tacos were cold and soggy!!! Shame on Sumter Taco Bell. Someone needs to supervise the young people about service. What's going to be done about this!!!!! Never again and I am spreading the word!!!

I will start by saying that I should have known better by having mediocre service in the past. Anyway I chose this location instead of driving across town as I should have done. I tried calling the store to recover my survey code but no one wanted to answer the phone the two times I tried calling. Anyway after paying for my food and being given my drink at the second window I was instructed to pull around behind the car that had been in front of me in line. I was asked if I was door dash in three occasions and finally a lady came out to ask me what my order was, I just handed her my receipt cause I was tired of repeating it to the gentleman running food. After waiting a half hour after I had paid and waiting in front of the building I finally got my food. It was impressive how did disfunctional their operations were going, I would have been happy to explain the experience had anyone cared to hear about it. All in all I am thankful this team is not responsible for something more serious in life other than messing up peoples food orders.