Dunkin'

after going to this Dunkin Donuts in the evening around 6 I was unsatisfied with how rude unprofessional and unethical the staff is. I waited more than 10 minutes in the drive thru. when I came to the window after not being spoken to in the drive thru The lady was on the phone giggling talking to someone when attempting to take my order. she greet me in a ignorant manner and I told her how long I have been waiting for and she called me a liar. She was giving me so much attitude and this is not acceptable at all.

I love bilingual people BUT why have this girl who barely speaks ENGLISH running the place. She had a black hoodie on, a name tag which was barely visible only thing I saw was the letter M. SHE messed up my order 3 times! I ordered the bacon egg and cheese on a croissant, with hash browns and a coffee collate. Instead I was given the bacon cheddar bites and a hot coffee AND no hash browns.The second time, she made an ice coffee with a sausage egg and cheese on A croissant. The third time, I was given my coffee collata with the bacon egg and cheese and no Hash browns. She charged me two times, and would not give me the receipt, BECAUSE she said its "NO". That makes no sense, I ASKED for the manager and again she say, "NO". This is not FINE- AND I wish for the people to know HOW this dunkin is run. I will not be coming here again, - AND I ADVISE you and ur family's don't either!

I've seen employees return from the restroom and smoke breaks and not wash their hands before making coffees. My coffee today smelled and tasted strongly of cigarettes, and I asked coworkers to smell it too, in case it was all in my head. Multiple people smelled the coffee and agreed that it tasted like cigarettes so keep that in mind before coming to this Dunkin location. The employees are apparently held to a much lower standard than the employees at other locations.