Arby's

We have had food there several times in the past few months and bought gift cards to use. Now every time we go the inside is closed and I hate drive through. We went to get some shakes that are good but very expensive and guess what, the machine was broken. I have been calling several times today to see if it is working yet and they don't even answer the phone. That is bad business. If you can't answer the phone when you are open put a closed sign up and go home

Ordered a #6 meal, medium size. Did not get what I asked for, they gave me a small size meal. Accidentally left the drive through window without getting my change, came back inside , they refused to give me my $12 back, they did not give me my receipt, so had no proof of purchase. Poor customer service, will never come back. Don't do their jobs correctly

I've been trying to get a shake since the last 4 months and I always order on the app and everytime I go there the shake machine is down apparently and then they don't even ask me if I want a refund and give me a regular drink that is 3$ cheaper than a shake it isn't right y'all are taking money from people and you always advertise the new flavors but can't even get them so how about don't put the sign up next time and should give someone at least the value of their drink or more or a refund and a drink or something this is redicoulous.