Subway

Went in for a few sandwiches and was absolutely appalled by the service. Firstly, my sister ordered a melt, Wich gets 3 servings of cheese. The girl helping us clearly was new, it was not trained very well, which I can forgive. I have worked for service and understand that the only way to learn is to make mistakes, but the experienced employee was not helping her at all... She only put 2 servings of cheese on the sandwich, and when I corrected this, the experienced employee looked at the other girl and ROLLED HER EYES about be correcting the mistake like I was in the wrong... While I was looking right at her. Not only was this infuriating, but it was extremely unprofessional. The untrained employee them proceeded to make the rest of the sandwich incorrectly, but at that point I was too frustrated to correct the mistakes. She then proceeded to leave the other employee to struggle with an entire line of customers and not help her at all. Clearly she did not need the job bad enough to take it seriously, which is a shame seeing as there are plenty of people out of work who would be more than happy to have any job at all.

I visited this location on 06/17/21 at about 9:20am for a quick breakfast. There was one woman working there. She was a brunette with a tattoo on her right arm. She was in the back when I came in. When she came out, she was clearly very annoyed that she had to leave whatever she was doing to serve a customer. She was very short with her words and her tone was very disrespectful and rude. When I asked for coffee she snapped back that they were out of coffee cups. Overall it was an incredibly poor experience. When she asked if it was "just the sandwich" I almost responded by asking for a side of customer service but I thought better of it. Spend your money elsewhere if you value an ounce of customer service.

Can I just say how amazing the staff is here!!! I have been coming to this one these last couple of months and I have just had an amazing experience each time. Breanna, Angela, Courtney, and I know there are others...but thank you, thank you!!! :) You guys always make my day so much better, and the food is fantastic. <3

So asked for double meat on Buffalo chicken. Normally two trays of chicken so double means four right? Nope it means three. Said that’s not double, employee said double really only means. 50% more. This is not only false advertising I’ve had here. I’ve even had them call owner for an advertisement and said owner refused to honor it.

Went to the subway located in the spanaway Walmart. The person behind the counter was busy filling phone orders and didn't even acknowledge me. I waited 20 minutes for her to complete the phone order. When she finally took my order she was rude and even told me " I only have two hands and you are rushing me" all I did was give her a list of veggies I wanted on my sandwich. People behind me started to leave when they saw how rude she was.

My boyfriend went in to get a sub today around 3, there were no other customers and he was standing there for a good 5 minutes waiting to place his order. The girl working there said she had to pre-cut bread and that she couldn’t make his sandwich right now. Meanwhile there was a lot of bread already on the rack. She was complaining about the amount of bread she had to cut. How do you not serve sandwiches in the middle of the day. Let alone 1 person because you have to cut bread. Very unprofessional. It just seemed like she was being lazy and didn’t want to make a sandwich.