Subway

MADE CALL TO THIS LOCATION REPRESENTATIVE ANSWERED SHE WAS CORDIAL KIND AND RESPECTFUL MOSTLY INFORMATIVE ABOUT THE CORONA VIRUS AND GOVERNOR NEWSOM SHUT DOWN DINING IN FOR THE REMAINING MONTH OF DECEMBER 2020 STILL A GOOD PLACE TO ORDER ON APP OR ONLINE WEAR A MASK INSIDE ORDER PAY AND TAKE HOME SINCERELY ALBERT & LORI WHEN WE GET THERE TODAY DECEMBER 06, 2020 SUNDAY WE’ll TAKE PICTURES FOR THE PEOPLE IN THIS BEAUTIFUL WORLD AND THE GOOGLE MAPS TEAM THAT EVERYONE ACHIEVES MORE HELPING EACH OTHER ALL THE TIME AMEN

I usually enjoy coming to this location, but today was completely disappointing. I made an online order so that the food would be ready for pickup at 5pm. My mother and I arrived about 10 minutes early and the employee told us we were too early but we tried to explain that we were fine with waiting. During a conversation I was having with my mom, the employee says to me that they are out of avocado and rudely said, "do you want to change it or not," so I already had paid extra for no reason. Then I had also ordered two chocolate chip cookies online, but he said that he didn't see what cookies I ordered, which was true so I'll that. But just my luck they were also out of chocolate chip cookies. How was I supposed to know that they would be out, and what would happen? Would I still have been charged for those items? Then when I asked if I could just switch it to get chips he argued and said I couldn't, because of the price difference. I had to walk to my car to get cash to pay for the extra chips. At the end, he handed me the cups for our fountain drinks and I was waiting to sign the receipt for the order since it was paid with a debit card online. He completely forgot until I asked him for it. When I had returned home, not only did he mess up my sandwich order, but the other sandwiches were not cut and my family and I had to cut then ourselves. Definitely won't be returning to this location for a long time.

Service was bad. I asked for both my sandwiches toasted and I got one of them cold, barely any sauce or veggies. The person that made my order was also rude, no energy and seemed like he just wanted me to leave as soon as possible even though I was having trouble relaying what kind of sandwich my boyfriend wanted. Very unprofessional. Would not go again. #NotMyLocalSubway #benicedude

Bad service, my girlfriend went in to get my sandwich and she was having trouble reading my order and the man that was in there was being extremely rude and didn’t even help. I can’t help but to notice that darsh is the best worker at subway, if it’s anyone else, DONT TRUST. Unless its those ladies that are super nice too. Love subway still, just not the costumer service.