Sequim Bento Teriyaki

Just went into Bentos and the poor girl working the front was SLAMMED. Two customers came to check on their food but it was not ready yet so they left and got back in line a couple minutes later. There was a lady in front of the 2 people that had already checked on their food and the girl at the counter asked if she minded if she checked out these 2 people that were waiting, so the lady says sure. She checks them out and then the lady goes off saying that she had to wait 15 minutes and did 2 weeks ago, too, and that she'll never be back. She started threatening the girl at the counter saying that she knows people and she's gonna call Better Business Bureau because she had to wait too long. When I tell you the whole town was there it was insanely slammed and she was at the tail end of the rush. She was explaining to the lady calmly and kindly that they are extremely busy and sometimes do over 6 grand in a day so that's a lot of food, and in no way was she "bragging about how much they make" (which is what this angry woman claims in her review) she was explaining to her why they are so busy and that she was sorry she had to wait so long. The girl at the counter was so sweet and polite the entire time. Especially considering there were still other people in the RESTAURANT. I cannot understand why she acted that way towards her. I've never been disappointed with the food or service at Bentos. They aren't fast food, they are a restaurant. You'd wait AT LEAST 15 minutes for food anywhere else. Keep up the good work, guys. And props to the front counter girl. 👏🏻

This is normally great food but today was a disappointment. I ordered chicken yakisoba and the chicken was clearly either leftover from yesterday or way earlier in the day. It had that cooked/cooled/reheat taste and texture. I will give it another try before crossing off of my list. Times are tough and the food business has been hit hardest, so I will try to keep this small business on my list.