Which Wich

On 1/15/2020 my roommate and I walked in 15 minutes before closing time (which admittedly was cutting it close) but the blonde girl working refused to serve us and was extremely rude about it. I love this sandwich shop, but nothing annoys me more than places that shut down before the time advertised. I rushed and made sure I would be there with enough time, only to be turned away in a rude manner.

I usually love this place, but with the new virus going around I have been limiting my going out. I went by today and they are still allowing people to enter the restaurant and eat inside despite the social distancing measures being asked my the local county. The business should really consider moving its business to online and takeout orders to prevent the spreading of this virus. Hopefully they make changes before it’s too late and lose there customers/staff due to being sick.

Overall, terrible experience. Never coming back. The two black girls working the 11/21 Monday closing shift (8:00pm) not only took 20 minutes to make two sandwiches for my girlfriend and myself (we were the only two in the store), my sandwich also had olives on it, even after the cashier and I explicitly discussed NO olives for my sandwich. A hastily made order overlooking the modification, but 20 minutes and still a simple error? Unacceptable. To make matters worse, the girl making the sandwiches was rude to my girlfriend, and was on her cell phone instead of making our sandwiches. High price, bad service, long wait time, no thanks. Thunder Cloud is far superior, that's for sure.

I come here fairly frequently. On most of the occasions things go smoothly and the food is correct and good. On the times the order is messed up, they fix it right away. However, they may have to remake your sandwich 3 times to get it right. My most recent order was for my whole family. They get it all right and it was good. But what stuck out was my daughter kids meal. They made her sandwich, gave us extra mustard in case she wanted more, gave her carrots and a side of ranch per our request. So, they didnt have any apples cut for the kids meal. They cut her up a fresh apple for her meal, even though other customers had sandwiches to be made as well. They took the time and effort to make her meal correct and best of all... She loved the apples. Thank you for always making things right. Food doesnt always come out perfect everytime but when mistakes happen Which Wich always corrects the problem with no arguments.