Whataburger

The food was fresh, hot, and served within a decent amount of time...I rated them with three stars because although the food was great the employee working the second window handing out food was extremely rude. She was speaking with the quick stappy tone, also snatched my card out my hand, sat my food and drink on the counter aggressively, and handed everything back to me in a anger manner. I would recommend this restaurant, but maybe avoid going during early morning shifts.

San Marcos location is very consistent with fresh food and quality service... 💥💥UPDATE💥💥 2/2022 ..anyone else notice any food quality changes? ie...smaller beef patties Do NOT get me started on no longer having grilled cheese on the kids meal menu. I'm older and a vegetarian (yes I eat at Whataburger and I don't eat meat...my family is a big TEXAS sized bunch of meat eaters) anyway...it's gone and it was a perfect sized meal for me and I'm disappointed ....I loved the chocolate chip cookie 🍪...hrmph

The past two times i have came to this location i have been terribly let down, my burger tasted as if it had been sitting there for a bit, buns were soggy, the jalapenos were so soft and had no spice what so ever, not to mention how sloppy my burger was put together. I used to love coming to whataburger but the dissatisfaction both times makes me not want to eat here again. Hopefully something changes.

Sometimes, it isn't bad; I rarely have issues with food. My issue is curbside. When the drive thru is busy, they put all their attention to them, and people in curbside are left to sit for 30 minutes to an hour. Sure it depends on the size of the order, but I always get a single meal that is super easy to make, and if I'm ever curbside, I always sit there for 30 minutes to an hour. Even if I do mobile takeout, it's the same story. I wait for a long time. All I'm saying is that they need to prioritize all customers, not just drive thru.

I appreciate the app to order in advance, but the service is starting to decline. Condiments not putting into bag, forgetting fries, no add-ons put in bags ... So be sure to check your order before driving away. The staff are friendly and that's definitely good. They are hustling which is very visible. The burgers are slapped together a pile of pickles vs them laid out on patty, the mustard stopped on with the lettuce & tomatoes sliding out, and if ya have double or triple meat its a guaranteed failure to be stacked. You end up trying to recreate your burger & cleanup the mess called a burger ... The pride in making a great burger is decreasing rapidly at Whataburger as its not just this this locations problem...

Used to be one of the best freshest burgers you could get but the price is too high for fast food. Since the owner sold Whataburger to a company both quality and quantity has gone down. Hard to get fresh lettuce. Instead you get yellow or white lettuce with a flimsy tomatoe and maybe 2 pickles if your lucky. Always have to fix this burger when I get it home. A few locations are still decent but they are hard to find. Most people are brainwashed thinking this is the best burger place in town. Fries are always cold and nasty and onion rings make you sick if you eat them.