Popeyes

I recently visited this location in Ruston, LA. When I walked to the counter. A young lady did not greet me in any way for coming in. I was quickly asked what I wanted. I placed my order very nicely. I recieved such attitude from this lady in return. After I placed my order she quickly turned around and said nothing. My order was bagged and thrown on the counter. I said thank you ,the lady looked at me and said nothing in return!! Customer service in certain Ruston places sucks!! I work in Sales/Customer service my self. If there were no customers. There wouldn't be jobs. After covid alot of people forgot how to be polite and have a hard work to strive for!

Popeyes on Hwy 33 in Ruston. Food is wonderful, manager was very sweet. However, whoever is working the drive thru today, the day before yesterday and day before that is RUDE AF. I'm a pretty easy going person, my husband even more so. definitely not a "Karen" as people say but with it being mine and my husband's THIRD time of being treated so rudely for no reason I had to make a review. Now everyone that works there may not be but they need to fire whoever works the drive thru that is this rude. If I go again (because I love their food) and am treated like this I will be making a call to the manager.

I wouldn't even give this place one star if it weren't for their food. The food is delicious but it's barely worth it anymore. They are always out of items. The past two experiences I have had with them have been terrible. The workers are horrible and their "manager" is as unprofessional and rude as they come. Hopefully the one across town that is being built will be run better. This one won't be getting my money anymore. It's sad because I've always loved Popeyes, but I'll hold off until the new one opens.

We ate here a month ago and not only was the staff rude but the biscuits were missing. I didn't complain. Just ordered again and got all the way home in the next town and the biscuits were missing again. Staff wasn't rude but my only option was to drive all the way back and get them. I'm not driving all that way and feel I should have been offered a credit at least.

Please never go here. I’ve had nothing but problems every time that I’ve gone here and I’ve only gone roughly three times. They can’t fix simple mistakes without making the customer feel like an idiot when it is very clearly a simple miscommunication. Tried to make a huge deal of not giving me the correct money back, as if I was the issue for wanting to pay for what I wanted. I understand being stressed and understaffed but this is quite frankly ridiculous.