Tim Hortons

Went here Sunday, 2/20/22 at 11:45 AM after ordering on the app only to be told they cant make any food as they were closing at noon. I asked them for a refund at the window and was told I had to take care of it on the app. I emailed from the app only to be told they cant help me only the store where I made the purchase can issue the refund. Poor customer service.

This coffee shop must not be open to the public. Says online dine in is available but all the doors are locked. If your place of buisness is drive through only you need to make people aware. What are the people who have big trucks or trailers supposed to do if they can't fit in the drive through? You're limiting your customer base and upsetting the ones that do choose to stop at this poorly run establishment.

Had a very bad experience here, there was an old lady behind the counter taking orders .. her nail extension had broke and she was trying to fix that while having one hand in her mouth and taking orders with the other and walking around store like. I didn’t feel like ordering anything after seeing that there but not much options so I had to . While order our food she was in rush to proceed to the payment even before we completed ordering fully. The manger was rude too when we told them about this. Please don’t go here !!

There’s a lady there needs to be fired because my boyfriend couldn’t even order a latte and some hash browns because she was being so rude. Asking him what’s inside a latte and if he even knows what a latte is. All the reviews are complaining about rude customer service. So maybe do something about it? Because that’s so rude. I don’t think she even knows what’s in a latte because everything there tastes like garbage anyways.