Applebee's

Food was pretty good, a reasonable portion size for the amount charged. We had The Bourbon Street Steak and The Bourbon Street Chicken and Shrimp Dinners with 2 waters, no appetizer ot was $32.00. The restaurant was clean, it wasn't very busy, lots of empty tables, the restaurant was quite hot, several nearby patrons were speaking of the temperature. The service was good and the employees were friendly.

We waited 15-20 mins for a seat. Everyone already seated were waiting and complaining about the wait for thier food. The manager was trying to calm most of the customers. Our waitress told us it was a shift change and we would get another waiter. We arrived at 5pm. The bartender got into an argument with a customer over a drink. There was yelling and back and forth words between them until the manager came out the back and gave the lady a credit for the drink she was dissatisfied with. My understanding was that the bartender had called her broke for not wanting to pay for the $5 drink which the customer said was weak.The chips with our spinach dip were hard, we had to ask for more chips. I ordered the sirloin steak med rare. It was overcooked. My cousin's food Ribs with mashed potatoes was cold she sent it back. It took forever to get out food we didn't leave until 6:30pm. They were short staffed but most of the people working there were sitting around at a table chit chatting with each other. They definitely need more waiters. The guy we did have as our waiter was very good and on his job. I believe he was an assistant manager. I wouldn't return here to dine.

Went to Applebee's yesterday for lunch, and the bartender was our waitress. She greeted us with a friendly smile, seated us, and served drinks promptly. I ordered my food: 8 oz sirloin with mashed potatoes and broccoli. My steak was cooked to my preference and had amazing flavor. My side dishes were also very good. I went with a young man who is on the Autism spectrum, and ordered him a platter of fries, as he wouldn't eat anything else they have due to his picky food nature. The waitress told me, after we had talked for a bit about what he likes, that though it isn't on the menu, they could make him a grilled cheese. As a person who takes this young man out frequently, it was amazing that she would offer to get him something that isn't on the menu, so he had more than just fries (which is his absolute favorite so he would have been totally okay). She kept our drinks filled and was very pleasant! I was very impressed and thankful for her courteous service.

Customer service was terrible tonight I received nothing but attitude from when I called my order in and when I pick my food up. The lady throws my change in my hand. Please do not work if you are not good with customers. Applebees please train your cooks on how to cook the food was nasty. I order the Cheetos wings.

We had a very disappointing experience tonight. Took our son & his girlfriend to this location for dinner. The chips served with the spinach artichoke dip were extremely stale. We asked for fresh chips and after a long wait, the waitress came back accompanied by a man saying he had just finished cooking the chips & they are hot. We tried some of the "fresh" chips and they tasted like stale chips that had been reheated. My hand battered fish & chips were very greasy and the fries looked like they were leftovers that had been re-cooked. The waitress needs training - she was not friendly & did not check on us even one time throughout our meal - it was NOT busy (only 3 other tables had guests) We had to flag her down to get the stale chips replaced, also to get tarter sauce for the fish & chips, another time to get a drink refill, and she never brought our napkins. Applebee's definitely gets a failing grade for tonight's food as well as service.

Worst restaurant in Rocky Mount. Ordered for pick-up. Food was supposed to be ready by 8:00. Hostess keeps coming to me with excuses. It’s now approaching 8:30, still no food. Some brain dead brother with dreads tries to hand me someone else’s food. I tell him it’s not mine. As I’m talking to the manager, the same brother starts yelling at me that nobody cares about your food or how long you’ve been waiting, etc. all in front of the manager. I asked to have the order cancelled and my money refunded. I will never go to that Appleby’s ever again. Have a feeling the mouthy waiter won’t even be reprimanded. Seems to be the atmosphere there. No one cares. No wonder it’s never busy.

Been to atleast a dozen different Applebee's and this one doesn't have half off appetizers. Why???? Maybe that's the reason the bar is empty at 9pm on nfl draft night. Wow. You have to give the customers something to get something in return. Everyone else has half off appetizers and drink specials after 9pm 7 days a week.