Dunkin'

I stopped at 3 DD's on Wednesday looking for a Boston Cream donut. The Somersworth Rt. 108 store, Rochester Main St and the one in Walmart. Every single one of them were out And nicely offered me whatever they had a FEW of... I was told that it's because it was 3pm and the franchise owners cut back on inventory and all 3 locations are owned by the same company. Is this a donut shop? I wouldn't know. It seems more like a drink stop with maybe a couple of options for baked goods or a very light sandwich for a snack. Starbucks keeps more baked goods on inventory than these places. How do they call themselves Dunkin Donuts when they have no donuts to dunk? This has happened way too many times. One time I was told rather curtly that they had NOTHING until the 4am? truck arrives. This was about maybe 10/11 pm. Why were they open? Franchise owners: please take heed. Your business name is NOT fancy drinks. I should be able to get a decent selection of donuts at ANY time the store is open barring very unusual circumstances. And since Boston Creams seem to be a favorite, why not stock more of them.

I waited 45 minutes in this drive-thru. When I finally got my food, it was ice cold and I was missing half of my order. A further 10 minutes of waiting inside the lobby to get my money back. I'll never come back. There's five other Dunkin Donuts in this town.I'll go to any other one.The crew of this Dunkin Donuts Should be ashamed of themselves

This dunkin used to be great. But they got new staff and ever sense its been horrible! Asked for a hot cappuccino 6 sugars got a room temp coffee with 0 sugars. Asked for a toasted cinnamon raisin bagel with cream cheese and the bagel was stale. Last time I went I asked for a cappuccino and I just got hot milk in a cup. When I went back to ask them to re make it the lady at the drive though was rude. Sadly I think ill be skipping dunkins from now on.

Waited 28 minutes, 90* ,no a/c in my car, I'm 65 years old, in the drive thru. When it was finally my turn I asked the speaker what was going on and that I waited 28 minutes in line. A YELLING VOICE, the "new assistant manager, started telling me off and if I didn't like it to get out of her line. Her name is ANGELA WILLIAMS. When I tried to order an Ice coffee she told me to get out of her line! NEVER HAVE I EVER BEEN KICKED OUT OF ANYWHERE. Rochester NH