Wendy's

Do NOT go here! Every single order we’ve ordered there has been drastically wrong. They’re usually just mobile orders too! How hard is it to make sure you put the right thing in the bag?! My daughter is a very picky eater and only wants plain hamburgers from Wendy’s. How hard is it to make sure it’s a plain burger without cheese? I can’t tell you how many times they give us cheeseburgers with everything on them instead. I recently ordered a strawberry lemonade and they said they didn’t have any. I asked to be refunded and they told me they couldn’t do that! I literally just got an order from them that was supposed to be one order of 4 chicken nuggets, 4 plain burgers, 1 BLT crispy chicken sandwich, and 1 baked potato with cheese and bacon, and 1 strawberry lemonade. Instead, they gave me four 4 piece chicken nuggets to make up for not having a baked potato. Completely ridiculous! We kept using them bc they were literally one minute from our house, but they are absolutely HORRIBLE! Don’t go to this one! They will get your order drastically wrong every time!

Wish I could give ZERO stars!!! Just moved to this area and stopped here for quick dinner. First off, there are no cashiers. They have 3 quiosks and only one works SUPER SLOW. If your technology breaks then something needs to be done to fix the process. Second observation, this place is absolutely DISGUSTING!!!!!! EVERYTHING was dirty. The place smells dirty. The floor is slippery, it literally feels like I'm walking in front of the fryer. There is plenty of staff here and the customer service and work ethic of most employees here is embarrassing. Employees aparently "off the clock", yet gathered in the corner behind the counter hanging out. The lady at the counter had zero sense of urgency. Seems like her shift ended and she just walked off her station and just clocked out, which left noone to bag the food for the people dinning in. Then, she joined the other few employees in the corner to talk. The lady behind me and her child walked out with no food and didn't bother to ask for a refund from how upset she was. Not to mention, my husband is suffering here with food poisoning. Shared my horrible experience with a relative who lives near this location and I was warned not to eat here. Well, too late but now I know. Spoke to one of the 3 managers here who seem to be in a meeting and made him aware. He claims they are short staff ect.. Well then shut it down or cut your store hours. Being short staff is not an excuse. I'm a nurse and we are always short staff, but I'm sure that when people go to the hospital they expect not to die. We can't use that excuse so I will not take that from any other business!!! So much more to say, but will leave it here since I already wasted 20 minutes today just waiting in line for my food!

So, my family decide to give this Wendy's a try since it was a bit closer to our home. I didn't think to check my drink because who does. Took a swig of it. That's when I noticed something at the bottom of my cup. Realized it was a false fingernail. I've called several times and no one picks up. Hopefully, whoever it belonged to doesn't have some sort disease.

Most rudest Wendy’s I’ve ever been to including the manager! I didn’t get my sauces nor any utensils for my chili. I got told I didn’t order an item I was clearly missing then when they realized I already paid for that item I didn’t even get an apology. There is a place for attitudes and working in the food industry ain’t it! Hope the employees have a better day and if they’re like this on the normal maybe it’s time for a profession change 😊 have a blessed day!

1 star is generous . Been 2x and both times there was an issue. Wrong order recieved and then when it was brought to the workers attention they got an attitude and seemed bothered to deal with customers in general. 2nd time tried the drive through and waited in a long backed up line and waited 15 minutes at the intercom for someone to take the order only to be told they were only taking only online orders. Which made no sense since they had a full line and were set to be open for another 2 hours. Just a mess honestly. Plenty of better options in the immediate area. Avoid. absolutely can.

The lines, inside or out, never seem to move. I've worked in fast food for many years and I can never understand what takes so long. Even with labor shortages (also ridiculous at the moment) everything is designed to be done very quickly and easily. I always end up leaving after 10 min or so of waiting in line with the line barely moving, if at all. Best of luck keeping this location open.