Ihop

Been a while since our last visit.... the experience warrants an upgrade to my previous review from 4 to 5 stars :) we were served by Kimmy and Sherry who made us so welcome and were so cheerful as well ! My hot chocolate came with a little extra love and I mean that literally with sprinkles. The food was fast and fresh, the service worth coming back to again in the future.

This was the best service ever, the ladies on shift the Saturday night I was here were so friendly and chatty, the service was so attentive and always with a smile. It felt like the staff here enjoy their jobs, they had some laughs with customers and each other all whilst maintaining excellent service. They were patient and so good at stopping by and filling up my water when it was nearing empty and having sauce out just before the meal, I didn’t need to ask for anything it all just appeared at the perfect time. Food was good but wow the staff were excellent

Worst restaurant service ever. So disrespectful and bad. What’s going on with today? a bad review had already been posted about your bad service today. Did the workers have a bad day? No need to disrespect and put all your sadness and anger on customers. Also, the restaurant is very dirty. Walls have mold and floors have mud even though it’s not raining outside. The windows have food stains and seats are ripped to the point it is very sharp. Do you want your customers skin to be cut? Bet you can’t even afford bandages for the customers once they get hurt. What kind of renovation did you put into this restaurant? At least care for your customers a little. Earning money can’t only be buying food and go. It has to have good customer service and cleanliness so customers feel welcomed. Do you even know how to run a restaurant properly or did you just go with the flow and not plan carefully? Cmon, Learn a little dude.

Slow in service almost had to wait about 10 minutes for anybody to ask us for a glass of water They had staff walking around literally in circles around tables looking around but they are not that well. Trained enough to realize when a customer need service and a customer is waiting, They are walking around like robots. They need to be better trained. I recommend another high hop than this location. Very small location and very poor service