Subway

They 100% will not accept any coupons. The hand written list of sandwiches taped to the window that they accept coupons for is also a lie they don't honor any coupons. Don't waste your time driving all the way here thinking your gonna get the deal and go to Jimmy John's or Jersey Mike's. They will make you do your whole order and then deny the coupon at the register.

Placed a mobile order, arrived at the store 5-10 minutes after the app said my order would be ready. I waited in line behind 1 person that arrived just before I did. When it was my turn, I tell the lady that I was there to pick up my order, and my sandwich wasn't even started yet. As the lady makes my sandwich, she's very rude. Even though she has my receipt in front of her, she wanted me to tell her what to add, doesn't want to give me additional cheese that I already paid for, and skimps on the veggies. She also insisted that I get a fountain drink, not the 20 ounce Coke that I also already paid for. I won't be going back. Togo's or Jersey Mike's has better sandwiches and the customer service is quite a bit better.

WE (customers) ARE TRYING TO SUPPORT OUR LOCAL SMALL BUSINESSES!! Why is this franchise failing US? I'm giving 3 stars because the nice lady working right now made my situation right by contacting management but some of the stores need to get it together with the online coupons and if your store accepts them online, they SHOULD ALWAYS be honored. It took over 30 mn to find a location that accepts my bogo, only to arrive & be told "we have a list of participating sandwiches". Can't reach corporate and last time this all happened at another location, I heard nothing back, lost my online $2 rewards coupon and had to have my bank fight the charges at 2 different locations on the same night. I appreciate the kind woman and manager for honoring, but it shouldn't have to be so difficult. And what's up with corporate?!?!

I placed on online order at 9:20, my husband arrived at 9:40 to pick it up. He was informed they hadn’t even started on it. He waited in line after the walk-in customers. When he finally made it to the front of the line, the cashier was rude and told him he would have to wait until the 6 walk-in customer who arrived after 9:40 were served. When I tried to call the store to cancel my order, the person answering the phone hung up on me 3 times! What a joke of a restaurant