Kfc

Going to start off with saying I've worked fast food and other positions in the food industry. I get it, it's hard to get decent help and especially at a fast food restaurant. On top of it no one what's to work right now. I can't believe how absolutely horrible this particular KFC is! I only go here because it's the closest KFC and I love their food. Every single time I go it's 45+ minutes because they are out of chicken and need to cook more. Mind you I'm usually the 5th or 6th car in line so not that far back to warrant this kind of wait time. If I remember correctly their order time from order to hand out is supposed to be around 5 or 6 minutes at the very most. More than half of the sides "they don't have in store". I always have to ask for an item that was missed. First time it happened it was a 8 piece and 3 of the sandwiches. I never leave without checking after that and it never amazes me that they forget something. Today they forgot 2 famous bowls and I only ordered those and a 12 piece family meal. The management seriously needs to take a look at the service rendered here. It honestly wouldn't be that bad if they would just make sure everything that is ordered in given to the customer. Long wait times can be forgiven but just flat out not putting items out to the customer is not acceptable. I'm giving one star in hopes that this actually gets looked at by management and things can be fixed here.

The only thing good about this restaurant is the location. The outside speaker must be broken because I was talking at full volume and was told they could not hear me. I placed my order of one $5 fill up containing a famous bowl, a cookie and a Sierra Mist. I did not enjoy the famous bowl. The mashed potatoes we're very runny. There was barely any corn in it. And there was a gross amount of gravy causing the chicken to be soggy. The cookie was pretty good. But the Sierra Mist was flat it. It tasted like tonic water. I would be willing to pay a little bit more to have more effort put into the creation of my meal.

Right down the street from home I barely eat kfc maybe once or twice a year, I decided on this place tonight and was met with the most rude employee taking my order Jermel...I see its other complaints about him on here I mean made it very hard for me to order, kept cutting me off and was very impatient...I'm sorry I dont know the menus like you do but all that huffing and puffing is uncalled for when your in the customer service industry smh, kfc please do better with training or better employees please...went up the street to Wendy's where they are nice to their customers