Wendy's

Usually I get food here as a last minute on the road type of thing. When I got home today (05/12/22) I realized almost halfway into order #3339 that I had bitten into a piece of red medium-long hair. My hair is black. The burger was also room temp at best. I have cooked professionally in the past so I understand accidents happen. I also attempted to recently call the store to give a heads up with no answer to the phone line. Otherwise, my stuff usually comes out right here.

This is the Rte. 9 Poughkeepsie location. Worked a double shift. Stopped an ordered at about 9:30pm. Simple order a salad, fries, and baked potato. Got home to find that there were no fries. And the potato was wrong. Called to complain was told they were aware of the missing fries. But they were currently closed. They told me I could come get them tomorrow. Didn't really say what they would do about the potato. I don't eat chilli so that is still sitting in my fridge. Don't have time to run back for there mistake. Not to mention the price of gas. I wouldn't recommend this location to anyone. Unless you want wrong food and poor service. I can't give it a zero, so one star it is. That is way to generous.

The last two times I have visited this location, my order has been wrong. The first time Wendy's completely forgot a Baconator, this time, in lieu of a Bourbon Bacon Cheeseburger, I got what I think is a Dave's Single. I would highly recommend trying a different Wendy's franchise. There's two more south, if you're heading that way.

The girl at the drive thru was short & rude. We had trouble reading the menu because half of it was unit so we took a little longer than normal. I asked for a baked potatoes and there were none. I was going to substitute for a salad. We couldn't read that part of the sign so we asked what they had that was kind of plain. I was just going to throw my chili on top which was why I wanted it plain. The food was good. I really appreciate the people who show up to work, especially during these times, so I try to just shake it off, maybe she had a bad day or a rude customer before me but sometimes it's difficult.

This time around the service sucked. I guess it's due to my attempt to go inside. The fries were recooked becaise i wanted them without salt, instead if giving fresh fries that came out right after I ordered. The sprite was not available so I was given warm unsweetened lemonade. And the chicken sandwich was just thrown together. All this while the manager on duty was talking instead of paying attention to what she and her crew were doing. I used to really love this Wendy's but I would not suggest going if you want good service.