Kfc

On 1/17/22, I placed an order and paid for KFC via the KFC app. Received message that order was ready for pickup. When I got to the restaurant drive thru, I was informed that the KFC part was closed and there was no chicken. I told them that I ordered and paid via the app and it didn't say that. I proceeded to call KFC Customer Service. She told me that the charge would be credited back to my credit card. It wasn't. The charge went through. I called KFC Customer Service today and no one answered. The calls kept timing out. Finally, I had to just call my credit card company to dispute the charge. Piss poor KFC location. Piss poor KFC Customer Service.

I come to this location multiple times a week because I work in the area. The pot pie is THE BEST I have ever purchased! It’s large, always hot, and filled with veggies and meat. I also come for the Half sweet tea half lemonade! Mariana is usually at the window and she mixes it PERFECTLY. The accuracy of the orders and the professionalism of the employees is impeccable compared to any other KFC I have been to. I also usually order the chicken littles and original chicken thighs with KFC sauce. The sauce is my favorite. I always look forward to having a satisfying lunch hour with KFC and it’s helpful staff. Thank you!