Wendy's

If you want to get treated like a subhuman or In adamant object please visit this Wendy’s. I honestly do not understand why the people here are so rotten. The best part of my visit is when pull away from the drive thru window and finally get to leave the premises because my Wendy’s nightmare is over. Foods alright. I will keep returning but only because it’s the closest Wendy’s to my house.

absolutely garbage customer service, you’ll sit at the speaker for four minutes before they answer. picked up a door dash order & now IM late bc they took so long & didn’t have the food ready. doors were locked too, so had no choice but to sit in the drive thru. pretty sure this persons food is gonna be cold.

Its fast food. I get it. So expectations aren't really high. Wait in drive thru for about 20 mins for a double stack and Asiago Chicken... that I dont get it. Pull up to window, wait a few more minutes, told my total, wait a few more minutes then get handed food. I...I say thank you, the lady says you're welcome and walks away. How about, I'm sorry for your wait. Thank you paying customer for your business....nope. I'm gonna pass on Wendy's. They obviously dont appreciate their customers and there are too many other places to get chicken at these days. Come to think of it, there's a new place I passed after getting this piss poor service. Maybe if Wendy's focused on their service standards as much as they did their Twitter account we as customers would find value in money spent at their establishment. By the way, double stack was burnt meat. Should have been used for chili. Which if you didn't know, the meat in the chili is burnt burger meat, broken pieces etc etc. Whatever can't go on a bun is put towards chili meat. And the asiago chicken, was decent but the chicken seems to be getting thinner these days. Marketing budget probably cut into quality chicken budget. Them witty come backs are expensive.

09/11 Excellent service. The city had a boil order in place, to which we were unaware because we came from 2 hours up north. This caused no fountain drinks to be available. I appreciate the management making sure that can drinks were available for customers. The staff also explained which items were unavailable, before we placed our order. We appreciate this service.