It's been a while since we visited since so many of these restaurants have closed. My western Mass husband grew up with Friendly's, so it's always a trip into our past. He had a burger and I had the fishamajig, our usual. They were good, as usual. The restaurant was deserted when we arrived, so we weren't sure it was open. A few other people came in after us, so it didn't feel so weird. Thre service was a little slow, also normal.
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Shviin
Google
a year ago
5.0
Double bacon cheese burger and fries were flawless. Free refills was convenient. $21 total including tip.
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C W
Google
2 weeks ago
5.0
I guess it’s in the name, but everybody who works here is super friendly. The girls at the ice cream counter are quick and efficient, you can tell they have a good team here. Good job guys.
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Kathleen Theriault
Google
3 weeks ago
2.0
The cheeseburger had no cheese. The large sundae was very small, hardly any ice cream. It was missing the nuts too ! I do know they were very busy so that might be the reason why. I have always loved this place. I will give them another shot. You should do the same.
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Wayno Amonra
Google
2 months ago
1.0
The service was horrible no one spoke when we went in the restaurant. When we spoke they said sit anywhere, after sitting this dusty looking blonde girl with stink breath and attitude said next time we come, wait to be seated. Huh!? Didn’t You just say sit anywhere??? Then she said, what ever and walked off. Know wonder the store was empty. Just all around trashy people with no good work ethics, manners or hygiene. Don’t waste your time…
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Stephanie Skjefstad
Google
3 months ago
3.0
The service and the meals were mediocre to below average, I'm afraid. However, the brownie sundae was delicious. I would recommend choosing another place for your meal and then stop by Friendlys for ice cream.
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Tara Stackhouse
Google
4 months ago
1.0
I never do this.. I got a Jim Dandy to go!! Got home to my house in Saugus and it was awful!! No marshmallow, no strawberries, no chocolate sauce no jimmies!!! I asked for extra whip cream and was lucky it had a drop on it!! Basically it was a huge cup of ice cream with bananas!! I kept eating it thinking it was all coming and then realized they left out all the sauces and Jimmie’s!! So disappointing and a waste of time and money! Tried calling for over a half hour no answer!! I’ve been in this industry for over 25 years and it’s one thing to make a small mistake but to leave out 4 main parts is just not right! Train your staff or get a new staff that cares.. either way this is just very wrong!
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Stephen Priest
Google
6 months ago
4.0
Good service and 🍨 ice-cream. My son had chocolate 🍫, I had Cookies and Cream and my friend, she had a small hot fudge sundae with black raspberry 🍨 ice-cream. Dine in and WIFI available. Hot food available.
If you like Friendly's, I recommend this one. Facemasks required.
