Noah's

Disappointed with the peeled and missing bagels today. Ordered 2 dozens cut bagels over the phone 3 hours in advance. The top of most bagels were peeled off, the rest were not cut in half. More like cut by 1/3 and 2/3. I had to re-cut all of them so they can fit into the toaster. One dozen did not meet the quantity of French Toast as ordered, I had to select other kind and they only put in 12 for the baker’s dozen. Very disappointed. I was told not to use the app as sometimes the orders don’t get placed. You’d end up waiting at the store. But ordering by phone is also painful. The first 13 calls went to voicemail, someone finally picked up at my 14th call this morning. She promised she’ll have the bagels made since I called 3 hours in advance. But when I picked it up, they didn’t have the quantity I ordered. I would not have taken the peeled bagels if I had known the shapes they were in, it was hard to look at them. Please take pride in your products and don’t trash its look. Down graded the ratings I gave 3 months ago.

Okay if you just get the bagel and a schmear it's fantastic for a West coast bagelbut if you start to add egg bacon that's been previously frozen left out all day and then they repeat it again in the microwave and then you get pre Frozen hashbrowns that's cold when you get it you don't mind that... Or as the cheese on your "fresh toasted" bagel sandwich turned brownish. The potatoe salad was great and same temperature as the rest of the food .but I usually 3rd visit i will give a rating because you might visit a place and it's an off-day but everytime I have visited from Las Vegas to California it's the same it's like a fast food McDonald's in the bagel industry it's pretty sad cuz they should just keep it bagel only maybe coffee and tea but not room temperature coffee . Best was the factory made cookies.. dissatisfied

LOOOOOOVE this place... Love that it's reasonably priced in the time of Covid especially... Separately, Attn: support-Really Annoying...I will say that the online/tech, if website were greatly improved, could prove very useful and you may have a massive increase in sales if people could be at work and easily order on line, especially as young people love ordering ahead!! Didn't see bakers dozen on website... which is my favorite and I'm on PC often... so navigating the website proved to be a fail for ordering, and no pricing which isn't great so I just spent 15 mins between trying to navigate web, then called and was on hold for over 5 minutes and hung up, still didn't find out price for bakers dozen at Pasadena CA location :)