Mcdonald's

So done with this location. They don't listen to you while ordering so you have to repeat yourself 2 and 3 times, and they still don't prepare the food correctly even after the order is put in correctly. Managers and employees having an attitude while requesting once again to have my food replaced as ordered was my last straw. This has happened several times. Do better.

Not all MacDonald’s are created equal. This is the best MacDonald’s in Palm Coast and the best I have ever been to. The food is consistently fresh, hot, and ready fast. I have never been disappointed here and I hope not to be. The facility was just renovated and is the cleanest food related place in Palm Coast. The success of the branch is directly related to managers that are on top of their game keeping everything in order. This is the only MacDonald’s I go to, and has my full endorsement.

As we pulled up to the second window the employee asked us what we ordered and told us to wait. We counted 12 cars successfully go through the drive thru with their orders after us. When we went inside for our order, Ty greeted us and told us that he was working on our order. Ty was very professional and seemed to be moving at twice the speed of fellow employees. What started to become a frustrating experience was quickly resolved by one employee. Ty deserves a raise. We thanked and appreciated him, and I hope you do as well!

Food was good, but the employee who brought my food out to the car was just absolutely rude. I wanted to fill out a survey to let the manager know, but the survey number on the receipt is unreadable, and (of course) you can't do a survey without it. Rudeness is never acceptable. I wasn't rude to you, so please keep your bad day to yourself.

People can complain and not always the employees fault. They lose sight that it’s a franchise and run by a large company. The problem lays at McDonald’s responsibility providing this location a better method to serve there customer more efficiently. I have to give credit to this McDonald’s location because It’s extremely busy and the drive thru is ridiculously long. They have and incredible burden to serve a location that has the most concentrated customers in Palm Coast. I see the manager working very hard helping his employees he’s also very patient and nice, it’s a mental hustle. The food still comes out good! Fries are not alway fresh but the hard work they put in compensates.