Sonic Drive-in

This location isn't one of Sonic's best location. The cooks need to be trained to serve burgers hot and juicy like they were yrs ago. We always said Sonic had it's own unique favor but this Sonic just doesn't match up to other locations. They need to look up David Carter owner of Sonic in Texas, I'm sure he can help to improve there food preparation.

This is the worst Sonic ever. I got 4 mozzarella sticks and couldnt even bite into them. Tried to pull them apart and can’t. Called the manager and she said that can’t be they make them fresh for every customer. I asked for her GM and She said she was only comfortable giving out her name which is Brooke. Will never return to this location nor should anyone else.

I stopped at Sonic to get a sweet tea n ice cream. Mystical was 7.28. I gave the carhop 10.00 and she gave me back 2 1's. Did not give me my 72 cents in change. She informed me she had none. So. If she dies that to everyone she is taking advantage of people. On top of that I waited for almost 20 minutes. Bad service and carhop was rude when I asked for the rest of my change. Will NEVER come back. Sonic....get your service together and teach carhops to not be rude!

The country fried steak sandwich was old, hard, and dry. Asked for side of Mayo she gave me light Mayo (not what I asked for) topped it off with she didn't give me all my change and did not even offer explanation until I asked and said she had no change. I could give her exact change if I wanted a dollar back. So why no change?

The two Sonic’s in Owasso are the worst. I ordered in the app at 5:01 and pulled up behind 2 cars. It is now 5:27 and the drive thru has only waited on one car while other cars have pulled in stalls, ordered, and had their food delivered. They finally handed out ice cream to the car in front of me, the second car. So when I pulled to the window, she apologized for the wait and I asked her what was the delay. She said the ice cream machine had to be reset and it takes 20 minutes. I asked, can’t you ask them to pull to a stall then? She said it was too cold to bring it out to them. So I guess it’s okay for us to wait 35 minutes for our app order. If I had not already paid, I would have left. Very frustrating. Go to the Sonic’s in Tulsa, they value their customers.

Well in todays complaint, I work/live near the 116th location in owasso and decided I wanted a peach water and was told it would be a 30 minute wait. I’d understand if I had ordered food and they were busy but neither was the case. Every single time I come here I never have a good experience, they forget sauces, sides, 30+ minute wait to get an incomplete order or to get someone else’s and the customer service doesn’t exist lol. I keep coming because I really just want them to do better and unfortunately I’m addicted to their peach waters.

Like others have said, pointless to remodel this location until management gets their staff figured out. Everytime we go here, it's always something, if it's not being short staffed and only doing the drive thru, it's food quality or their ice cream machine is down. Don't waste your time or money, skip this location