Casey's

Every time I go into this location, there never seems to be any food in the hot case, and what’s left is old and should be thrown out. I’ve reached out to management and corporate several times to address the same situation and how I drive out of my way every day to stop at this location, and it never seems to improve. At this point I feel like I’m being ignored and disrespected. There’s a ton more gas stations in Ottumwa, along with the surrounding areas that I can take my business to and I’m about ready to do just that. I understand you’re short staffed but when I come in at 12:30 during lunch, there should be something in those cases and not just one slice of old pizza.

Ordered Pizza from delivery service. It was delivered with the topping completely slid off the pizza and cheese sticks were overcooked. Staff was rude when I asked for a new pizza and cheesesticks to be delivered correctly this time. They wanted me to come pick it up myself. If I had wanted that I would have done that in the first place.

This is the worst Casey’s I’ve ever been to. I would go every morning to get fuel, spending $30 a day, when going inside the employees will look at you and then ignore you. When the employees do talk to you they are super rude. They never have fresh food. When ordering food online you need to estimate another 30 minutes for it to be done because they wait until it’s time for you to pick up your order before they start making it. If I could rate them 0 stars, I would. Save your money and wait a little bit longer by going to the Casey’s on Richmond.