Ihop

We have not good experience in this location, first the A/C was not working and was a hot day, second, when the coffee cups arrive, was so dirty with lipstick stains, so be careful, and the light of the tables are so low than we can feel the hot of the bulb, lot of things need to change in this restaurant location, other than that the food was ok and the bell boy was better than the waiter, as a picture, and the wait time is no so long, wonder why?!

There was nothing wrong with the food, it was all great. What really bothered me and my family was the wait. We were told there was an outdoor table available with no wait so we took it. Right as we walked through the diner they told us it was not available, that we'd have to wait for a table inside. They said 10 minutes. Those 10 minutes turned into half an hour or more. Once we were seated we were ready to order (since we had been waiting we decided what we wanted). The lady took our order but the food took soooo long to come and once it did they only brought out two plates at a time. Some were sitting without food for a while. We saw two tables eat and leave before getting our food. Also, whenever we would ask for something, (napkins, extra utensils, creamer, etc.) It took us having to ask two different people apart from the original person we asked to finally get it. Our waitress never even came back. In the end we were finished being served by two other waiters. I understand the rush but they are serious lacking customer attention.