Little Caesars

If you order and want it delivered expect a long wait. Every time my door dash person always panics and consistently texts me to let me know it’s going to be longer than they estimated on the app. The location is always pretty packed. I think the pizza is good for what Little Caesars is. I don’t recall ever getting a bad batch from this location and we order weekly and honestly if it wasn’t good it would not be as packed as it is daily.

Honestly, I know everyone has had issues here in the past. And the wait times are crazy during lunch and dinner rushes. But I've worked the food industry before so I know how crazy it gets. But for my review, I ordered online a few days ago, and picked up from the pizza portal. Got home to find my order was not correct, ordered a 3 meat deep dish for my mom and opened the box to find a deep dish pepperoni, that was cold. And the regular pepperoni was a little undercooked in the center. Tried calling multiple times to find out if it could be fixed with no answer. An employee answered once and then hung up. Called 12th Street and got in contact with a manager there and explained the situation. He gave my information and order number to the gm Christine and she was extremely friendly and helpful. She apologized for the inconvenience and gave me a coupon to replace the whole meal free and even threw in a couple crazy breads. She was super helpful and very nice. I think everyone should take a step back and try to remember to be friendly to others no matter what happens. Wasn't the best experience to begin with, but the end result was very good. Thanks Christine!