Mcdonald's

I'm in the Home Healthcare field and about a month ago I stopped at this McDonald's in Nashville and the food was HORRIBLE. I called back and spoke with a very nice lady about my experience. She insured me that my meal would be replaced when I would be in the area again. Well yesterday I stopped by and yes my name was in their book for my meal to be replaced and the manager was more than friendly and courteous and made sure every portion of my meal was cooked fresh😊 10/10 I'll eat there again

this time i checked my order before leaving the drive thru. they had burned my food and refused to offer up anything. i asked for my money back. they refused to give my money back unless i pulled to the front and parked. i refused. the manager then said she would not give me my money back if i didnt move my car. they threatened to call the police if i didnt move. i called the police. while waiting for the police they gave my money back. i will never go back here. the manager should be fired. she has no customer skills. oh yeah, as i drove off an employee who was smoking outside yelled "F you".

So I ordered a big mac and found a piece of hair but since it was like a double cheeseburger I took the burger apart and threw away the part of the cheeseburger it was. I took another bite and another piece of hair was in it.. I know it wasn't mine because my hair is lighter and this hair was brown. I ended up just throwing the whole burger away.

McDonald's needs to step it up with the dark hours crew / employees. Every location within 50 miles of Valdosta, employees act like you are interrupting their activities when getting food. Most don't speak or give you time to even ask for condiments or napkins. Which they never put napkins, straws or sauces for nuggets. It seems to be the etiquette of McDonald's and their employees now a days.