Samurai In Murwillumbah

Food is good. Service is bad. We have been on four different occasions and I was hoping we just had the odd bad experience but four times in the past 3 months is probably enough times to justify saying it’s bad service. We didn’t receive the rice we ordered tonight for takeaway which is such a bummer because I can’t do agedashi tofu with no rice my pregnant belly just can’t handle. Should’ve gone myself but sent someone else who didn’t double check. Ordered sashimi and agedashi tofu from the kitchen. Received agedashi tofu but no sashimi. Then had to wait for sashimi. Paid for rice but got no rice. Had to get cash out to pay for the order. Just little annoyances but all this together makes for a bad experience. Maybe it’s a communication issue between front of house and kitchen?

I think it is extremely rude to say "obviously they don't have children." Just because in your own biased opinion thought they were well behaved does not mean they were. Shu and Yuko have a beautiful little boy who comes into the shop with them regularly, he does as he is told and there is never any problem.