Baskin-robbins

Where's the ice cream? Is the first thing I thought when I saw my order. This is suppose to be a Banana Royale but there's nothing royal about it. Look at the space in the cup! Why do I have these little scoops when I'm paying close to 6 dollars for this? This is upsetting for sure. My son got a double scoop mint chocolate chip and look at his picture. Its full and over the cup. Thats how mine should look except MORE!!! Y'all gotta do better Baskin Robbins in Murphy!

I came here the other night cause me and my family were in the mood for some good ice cream. When I walked in, I was greeted and was helped almost immediately. But the girl who served me (I'm assuming shes new cause I've never seen her there before) was acting like she was clueless. I asked for a brownie sundae for my mom, no problem. I asked for a banana split for my stepdad, not only was the banana very small, but then she asked me what toppings I wanted on the split. I don't eat banana splits so I don't really know what toppings go on them, but this is the first time anyone has ever asked me what toppings I wanted on a banana split. Usually when I order one, they just know how to make it and give it to me. The ice cream scoops in the split were also the size of a ping pong ball, way too small. And lastly, I said I wanted a small cookies n cream milkshake. I looked in the case beforehand, there was just enough for a small shake, but she tried to tell me there wasn't enough for a shake. I politely said there was enough for a small one and even if it didn't fill the cup up entirely I would still pay full price for it. She still would not make me the milkshake, if I was asking for a medium or large, she would be right, but I wanted a small one. I've made milkshakes many times at several of my previous jobs, I know what I'm talking about when I say there was just enough for a small shake. No matter what I said and no matter how much I tried (I was very polite too, not rude), she literally refused to make me the small cookies n cream milkshake. I really didn't feel like arguing with her all night about it, so I finally said screw it and asked for a chocolate chip milkshake. It was good, but not what I wanted. I also watched her make it and she put too much milk in it, so my shake was a little too liquidy, the ice cream separated from the milk, and melted very quickly. I considered the thought that she was probably trying to save the last few scoops of cookies n cream ice cream for herself when she got off, but I'm drawing a blank. I was very disappointed in the experience I got from this girl. I hope she gets more experience in the place and learns what toppings go on which sundaes/splits and learns the perfect balance of icecream to milk for shakes, but I really hope next time I get served by someone different.