Smoothie King

I’m not giving it a 3 star because of the employees but because of the company itself. I come in 30 minutes before closing and one person is working handling MANY customers. His name was Tanner and was clearly trying his hardest to be fast but when 10 people are in there ordering multiple smoothies it’s hard. I think these employees really need help. I also asked if I could tip on card and I guess they don’t do that? There were only about 10 pennies in the tip jar and this man was clearly working very hard and should be able to get tips on the card as almost every store does this. Please consider helping your employees more

I had came on October 1st , it was my second experience there I usually go to the one on Medical Center. I had arrived and there was only one lady working inside, she was working both inside and drive-thru customers, anytime I went to Medical there was always atleast 2 people. So I was confused on why they only had one lady working that day, she was nice and friendly even though she was there alone and it was quite busy around the time I had came, it took about 10 minutes for my smoothie but I wasnt upset cause she was there alone. I had recently came a few days ago and she was there alone again. I dont know if this store is very short staffed or if people just dont want to work there, but for one person doing it everything seems really unprofessional as a business for me, they should atleast have one other person there with someone at all times. She was friendly due to the circumstances. I am writing in concern for her working alone and if this store just isn't staffed enough or just doesnt care about its employees. Thinking about returning to Medical Center for my daily smoothie.

Went in today to get two smoothies. Waited 15-20 minutes, which if busy I could understand but other coming in after go their orders well before mine. They showed no sense of urgency. Staff seemed confused when asking for my order after waiting so long and had an order for another group and said here this is yours with no confidence. After I got home discovered that both orders were wrong. One being an ice cream smoothie (that was not what was ordered) and the person that drank it had lactose issues. Very disappointed.

The woman working drive thru was very rude for no reason I get it you get busy on Friday's but your also working in customs service ( I working in customer service for years) an it's the way you talk to people is how you get customer to return to your business but from now will drive across before I come back to this one

Poor customer service. My husband and I ordered the same smoothie but I asked for mine to be made without sugar. When the servers handed us our smoothies they couldn't remember which one had sugar and which one didn't and the smoothies tasted identical. We asked them if they would remake mine, and the second one they made for me was full of ice chunks. Will definitely avoid this Smoothie King in the future!