Subway

Try your luck at another location of you want decent food. The only part of my order that was really edible or appealing was the prepackaged chips. My "melt" wasnt hot nor was the cheese actually fully melted. To top it off it was shoved in a paper bag sideways and falling apart. Severely disappointed

How hard is it to make a sub when the sub was ordered online and it was marked as TOASTED for both of the subs on the order? One sub was made the way it was supposed to be as in it was TOASTED and the cheese was melted. I opened up my sub and low and behold my bread was not crispy like it should have been and my cheese was not melted. Its pretty bad when you have to warm your own sub up in the microwave because someone could not pay attention to a sub being TOASTED and my cheese melted. I am not sorry for being weird and I like my cheese being melted when I have it on a sandwich. This location was already my least favorite place to go to and from now on I will make sure that any food I order from subway with be at one of the other locations. THANKS FOR SCREWING UP MY LUNCH!!!!!!! If I could give you less then a star I would!

They completely messed up my order placed through door dash. I ordered a footlong steak sub, a 6in chicken bacon ranch, a cookie and two drinks. What I got was a footlong sub with only lettuce, tomatoes, cheese and mayo and a six inch steak and cheese. No cookie, nor my drinks arrived. After I called back in and let them know the errors it was ultimately fixed but my subs were still cold the second time around. I would not order from subway through door dash, it would be easier to go yourself to guarantee its made correctly right in front of you. Nothing against door dash, I order through them quite often, just better to be safe than sorry like I was!

My sandwich was good, as usual. This trip I came in 10 minutes till noon, with two people on staff. The older lady was still doing prep, baking and rising bread, filling the prep station and constantly getting in the way of the lady actually serving customers. She also was supposed to be doing the first stage of the sandwich making, and she was doing that poorly. The prep she was doing should have been done at slack times, not lunch rush. My 30 minutes for lunch got consumed by almost 20 minutes of sandwich making.

I received a coupon for Subway for donating blood at one of the businesses in Mount Vernon. When I went to check out at this Subway, they refused to honor it since the coupon was for Subways in the greater Columbus area. Granted they might not have been a "participating Subway", but the employees were rude about it and short, and definitely not customer friendly. Since we were the only people in line, it's not like I was holding up the line requesting to use a coupon. Talk about customer service. The only other time I've been here, they were out of one of the newly advertised special sandwiches, and there wasn't even anyone else there! I'm done with this location.