Subway

Ordered an in-store pickup today. It said my order would be ready by 7pm, roughly 30 minutes after I placed it. I showed up at 7:05(already giving them grace) and it wasn’t ready. I patiently waited for my order and at 7:25 I was told they had no bread. Only flatbread was available, so I would have to wait even longer for my order. You literally take bread dough and bake it yourself and you are telling me you have none? These people act like bread disappeared off the planet. By the time I actually received my order I could have ran to the grocery store, went home, prepped veggies & baked a fresh loaf myself.

I came through about 9 pm last night and ordered a Steak & Cheese melt deluxe meat as was on the menu and a Caesar salad. Why I was ordering it took me almost 10 minutes to make my order because whoever took my order was making my sandwich before I finished placing my order. I was trying to finish the order to move up to the window and the man who was making my sandwich kept telling me to hold on and then finally my order was placed and I moved up to the window, paid and waited some more. I was getting agitated in the lack of concern for my time when it came to my order. When I got my food and pulled away I went to Walmart to eat half and then grab what I needed and my sandwich was horrible. In a bag not wrapped and the toppings were all over in the bag! I couldn't eat it and with how much time was taken I was not gonna deal with this place anymore. Horrible!

Ordered through drive-thru at about 2:00pm on a Tuesday afternoon. They were not busy. Person taking my order had me repeat myself 4 times. I get to the window and my order is wrong. I asked for little mustard on my salad and lots of Mayo on my sandwich. Tons of mustard on the salad and no Mayo on the sandwich. Never asked for peppers on the salad but got it. I understand if they are busy, but they weren’t. I had to ask for Turkey several times after they kept repeating my order and saying chicken to me. Once I got to the check-out window. I had to repeat it all over again because the employees can’t communicate with each other, apparently?!?! Very disappointed. I wish they had texting capability. That way it is written down and not verbal.

We did an online order and went through the drive-thru. Told that the order was not ready yet so told to park in the front. I waited for a half hour in the front and finally went in to see where it was. I had to wait for them to finish other orders before I got my order. When I got home the subs were not hot anymore. Not going to order or come here anymore.