Denny's

When we walked in and realized there was only 1 waitress and 1 cook, I was sure our experience would be subpar. However, I was pleasantly surprised. The waitress was amazing and very attentive, despite having several tables to tend to. The food was cooked well. I'm always surprised when someone manages to cook over medium eggs correctly. And maybe it is my sleep deprivation from traveling, but their coffee cups were hilarious.

When we got there we were seated right away, but it took our waitress about 20 minutes to even come over and ask us for our drink order. I wouldn't have minded if the place was busy, but it wasn't. Then it took her another 20 minutes to bring back our drinks. All we order was a water and strawberry lemonade. We even had to ask the other waitress to get our waitress and the manager was like she's making your drinks now, The place was freezing cold, people were going back to their cars to get sweaters and jackets. Then it took forever to get our food. Now the other waitress was running like crazy, bringing her orders out and here we still sit waiting. The food was OK, the waitress not so great and even had an attitude, this is a place we mostly like won't be going back to.

My sister and I went into Denny’s at 4 am and were greeted with a smile. Our server, Kellie, was so kind, friendly, and pleasant. It was a pleasure to be served by her. You would have never guessed based on her bright attitude that it was 4 am! We were happily surprised with our service and with our hot food at this bizarre hour of the morning. We hope to see Kellie and chef Sammy again sometime!

Being a loyal customer to Denny’s it brings me displeasure to write another terrible review of their restaurant. I brought my children to this location as the one in Orland Park, our usual location is permanently closed. The experience started off fine, but quickly deteriorated as I think it was shift change. There was a Latino (male) Manager who was on duty with literally one server on duty who either was new, or did not know what she was doing. From the unclean common areas to the slow service, this place was a complete disaster in regards to service and the customer experience. Before the main food was even ordered, I informed the server that I did not eat pork due to my religious beliefs and I was offered and assured that I would have turkey bacon only. Once the food arrived and I was eating, I observed a slice of ham under my turkey bacon and immediately made the Latino (male) Manager aware of the matter and was met by attitude and a sense of not really caring, all while debating with me that Denny’s did not sell Pork, which I knew was a lie because unless you ask, all the breakfast items come with Pork meat. After showing the food to the server, even she admitted it was pork and did offer to remake the order which she did. The experience of this location has definitely left a bitter taste in my mouth as this is the second Denny’s that has treated me and or my family as second class customers.

I usually order one of the same few entrées from a Denny’s when I go there. Today I was in the Mokena area and I had a craving for the Cali-club sandwich with double hash browns. I make specific substitutions and customizations. It was spot on and delicious! The sun dried tomato mayonnaise plus the fresh avocado is what the key ingredients are that makes this so good! I highly recommend this for any meal really.