Pizza Hut

Estimated delivery time was 35 minutes. Took over an hour and a half too be delivered less than 1 mile. Both pizzas had the wrong sauce, and they sent cinnamon sticks instead of bread sticks. Called pizza hut customer service and they said they would refund the order and that the store leadership would contact me within 3 business days. No call or email. No refund. Filed a complaint online after a week. Response was I would be contacted by store leadership. Another week has gone by and no refund or contact from store location leadership. Sad excuse for an establishment. Avoid at all cost.

Ordered at 6:29pm with an estimated wait time of 285-295 minutes and received order at 9:30pm. The restaurant I ordered from is a 15 minute walk from my home. If another store can prepare and deliver the order faster I should have the option to choose an alternate location. I should not have to consider a 30 minute round-trip walk in freezing snowy weather to be a better option than what should be a 4 minute drive to my location

Probably one of the saddest excuses for a Pizza delivery possible. Ordered Pizza at 7:00pm after 45 minutes we received a text that our pizza was put on doordash for delivery and then taken off of doordash, so we called and they said they would get us the pizza as soon as their stores driver would get it to us within a half hour. 45 minutes later I call back and ask for an update on our pizza, the manager tells us that our bread sticks just came out of the oven and we also ask if our pizza will be fresh. The manager tells us that she will put a new one in the oven and that it will be fresh. At around 8:45 we go down to our apartments lobby to see if it was just left, nope still no pizza. At this point we try calling the store and get met with a busy tone, and then the call would disconnect. long story short a very kind doordash delivery driver picked up our order and to no fault of his own we received 2 cold pizzas and some gross cheesy bread. Both pizzas you can tell sat for well over an hour. I would give zero stars but I have to give at least one to post this.

I placed an order at 10, and have been waiting over an hour and a half. The mobile app tracked the pizza and said it was here. It was never even delivered. I called Pizza Hut 3 times and no answer! My card has been charged as well. I’ll be calling tomorrow when it opens to make sure I get my $$ back.