Cousins Subs

The service was on time, our family could tell the food was made with care, the sandwiches were fixed so pretty hot and fresh with enough portions of meats, toppings and vegetables. The soup was made at a perfect temperature. The fries could be more alive ( thicker/ juicier):) and warm but that’s not their fault; the company could really use a different method or different fries. Unfortunately this was a Dash order because if I could see the people working tonight I would personally thank them. We appreciate your service and care.

I know I just wrote a couple reviews on 2 other cousins locations/experiences but they weren’t the best. I like to compliant anytime I can and I will say that this cousins was on point with the sandwiches I ordered for my mom and myself. Everything was good, fresh and prepared just how we requested. Thank you!!!! I only gave a 4-star total because customer service sucked. The food itself deserved 5.

I've been coming to the Brown location for the last 5 years, I work in area. I want to give the manager kudos 👏 for defusing the situation with his unprofessional front cashier .When asked a question more then once and ignore people become upset. When working with the public you have to have patience. They should remove her from the front. She's new and needs more training or a different job. Overall this is a great location and I'll be back.

Cousin's Sub is legendary. The will go down in history as one of the best sub shops. Now every store operates differently. This particular Cousins in Brown Deer is one of the best. Food is always fresh and taste good. I will say though at my last visit I ordered a couple of subs and the one of them was a footlong ham and cheese plain. No toppings only meat. The sub was more bread than anything. Meat just to cover the bread. They could have at least added a couple of extra slices of meat and cheese to compensate for not having the other toppings. I gave them a pass because their food is always on point. Maybe it was a new person, who knows. Otherwise besides this isolated incident, they are good!