Whataburger

Been here twice on my way to work early in the morning and I won’t be coming back. Both times I haven’t received any fresh fries, both times they tasted like they have just sat out and were microwaved to reheat them. Only one item I ordered tasted decent. Honestly it’s disgusting food and I hate that I even wasted my money at this location. Should probably find a new cook. Just saying.

Walked in. Didn’t even order. Bonnie (worker there) says it will be 30-40 min wait. I asked who the manager was since there was 8 people back their working. She said Ruben. Then says I was just trying to let you know. I understand when you’re busy. I’ve been in the restaurant business myself. To automatically tell someone it’s going to be 30-40 min in a fast food restaurant is ridiculous. Hoping this finds the right person. You should know what your employees are telling customers.

Drove out of my way to this particular location to order a couple of Taquito's because my regular Whataburger location is in the midst of a remodel. Waiting 12 minutes in line behind only two cars. Finally, at the window I was informed that they were out of salsa. This was the third time for me visiting this location in as many years, and the third time they've been "out of salsa". This time, I canceled my order. Upon return of my money the tall & rotund cashier flipantly replied..."Have a nice day". No apology, no thank you... just an apathetic 'tude.. That's management's fault all the way around. You get one star only because there are no zeroes.