Cold Stone Creamery

This is the first Cold Stone I have ever been to that doesn't mix the ingredients properly to get a bite of everything together. I got the peanut butter cup perfection & it was like I was only eating chocolate ice cream. I questioned this and it was re-made.I watched it made again and for the size I got they did not use 2 pb cups, enough pb or chocolate syrup. Expensive waste of money when I treated myself It was also dirty. Need to clean table and take trash out

My daughter and I came in today and Keziah was very polite and attentive and friendly..also busy she was the only one there. The place is clean. There is seating for 13 people all together. There are 4 seats at 2 different tables and 2 seats at 1 table 3 seats at another. There is a soda machine and a place for yummy ice cream cakes. The tables were clean..the bathroom toliet and sink look dingy green and really old but clean...and the mirror and door have Graffiti..The door can probably get that cleaned up it's carved in the mirror though😒 The toliet paper was very minimal and in the toliet tank. You need a key to go in..for customers only. Over all delicious ice cream! They also have smoothies, shakes, frappes, cookie and brownie creations... and great service! I'll definitely come again!!🍦🍧🎂

My husband and I came in to celebrate good news with ice cream, which the employee made and tasted great. The three stars is for the lack of cleanliness. One out of three tables were clean enough for us to sit at. All the chairs that didn't have plastic covers on them are black from old stains. On our way out we noticed a dead bug by the front door. Even if there was only one employee working it wasn't busy and the tables and floors could have at least been cleaned. The manager should look into new chairs.

I got the cookie dough bits in my cookie dough ice cream. The ice cream was ok but the cookie dough was salty! Thought they were soy sauce chunks. Im honestly not a big fan of the ice cream there. My gf loves it so I guess depends on the person. Customer service is also decent, returning only cause it's my gf's favorite.

I was in a few weeks ago and was appalled by the way the manager or owner had treated one of the girls working , she was doing everything she could to help this lady customer who was being a complete KAREN to the employee and the guy just treated this employee so awful I’ve worked and managed restaurants I know how to properly manage and handle situations I will never go in again due to the way this man handled and treated his employee these girls are young and just trying to work hard he should treat them better he should be ashamed