Sluurpy Qualitätsindex
PROPRIETARY
Beliebtheit
100/100
Qualität
52/100
Vollständigkeit
61/100
Verifiziertes Gericht
Fehlendes Gericht Hinzufugen
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📷 Fotos (11+)
+3
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Photo 1 / 11
100%
Google Bewertungen
598
Google Bewertungen
Zero star review. First in the drive thru I was greeted and asked for a min then 10 seconds later was greeted again and asked the same questions I had already been asked like I was a new vehicle in drive thru. They got our order wrong, we wanted the stuffed Mac and cheese sandwich but got 2 mac and cheeses and one was half full and the other 3/4, $10 ea for this Mac and cheese btw and not even full. The chicken Caesar salad had like 3 pieces of chicken in it, the teriyaki meal had hardly any food in it. I’ll be DEMANDING a refund tmrw!
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Google
Was really hungry for anything not a burger and stopped in the drive-thru for a salad. What a joke, the sad thing is was on me. I ordered an Asian Sesame Salad with Chicken...half of the thinks that there menu says are in this salad were not even there. It says mixed greens, only some chopped up Roman, no cilantro, not even sesame seeds. I will never stop here ever again. Oh and when did it become okay to just throw a piece of bread in the bottom of the bag that looks like someone tore off. Nasty! Below is a picture of my salad before I even touched it.
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Google
I love starting my day at this location. The coffee is always hot and the pastries are delicious! I haven't always had the best experiences at other near by locations but this one is by far the best one. The staff is super friendly anytime I enter this location, a few weeks ago I met the manager Caitlyn, she is always running around that store working hard. When I first met her she treated me just like someone she knew and saw all the time, it made my experience very welcoming. This store would not be the same without her and Ramon! Love this location!
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Google
Everyone knows the food you get tastes great at Panera.
The problem is with this specific location, and to go orders in particular. It’s like they know there’s a good chance you aren’t going to go through everything right then in your car so they give you half full bowls of pasta and soup, leave out ingredients, or just don’t give you everything you order.
I just visited this location again and I’m finally done with it. I ordered a salad and soup for curbside pick up at 9:45. Got home and the soup is missing. Talked to the manager at 10:01 and he says they’re closed so can’t do anything about it.
So yeah. Food is good when you get it, but this location is seriously lacking in customer service and the management seems to not care at all.
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Google
Daughter and I stopped for lunch. Self ordered off the computer there. Everything here now is self pick up. No, interaction with employees. Kinda becoming like fast food. Very disappointing. Daughter ordered a fruit drink and the dispenser was empty. Waiting and waiting for an employee and no one came to the counter so she ended up drinking ice tea.
Had to go to the kitchen window to pick up food and back again to get butter.
Only reason I'm writing this review is that I noticed on the receipt they have a space to add a tip. I found that very funny. Who am I giving a tip to???? Myself. No interaction with not one employee. No one checked on us to make sure we had everything and to see if we needed anything. Plus, we had to bust our own table. Put a really sour taste in my mouth. Lol
The only reason why I'm leaving 2 stars is the strawberry salad was fresh and good.
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Google
Is it my imagination or has the food quality gone downhill? I ordered a Green Goddess Cobb Salad with Chicken and a side Mac and cheese in the drive-thru for dinner. The salad greens were wilted, the avocado was very firm, the chicken was minimal and the dressing was watery. On top of that, the mac and cheese container was barely more than half full. The only bright spot was the bread that came with the meal which was excellent. I'm going to think twice before going through the drive-thru again. The in-dining experience was always better than this.
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Google
I recently started going to this McKinney location and every time we go there, my husband and me, we encounter the same problem. We usually order our food to go and we’re always missing something, either a pizza or a sandwich. When I go to the store and complain about it, the manager ask me for a receipt. Well guess what? They never give you a receipt so they can’t help you if you can’t show them proof of purchase. I don’t care about getting free food or coupons, that’s definitely not my intention. All I’m asking for is to get my order right every time I go there. Definitely not going back and will contact corporate. Terrible customer service!
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Google
Just an update ...My teen daughter was having a very stressful day and went to Panera for some comfort food. The employee must have recognized they she has been crying and when she got home she saw that the gal worker had wrote a note on her to go bag saying, 'it'll be ok' . it was so very sweet and thoughtful and she really appreciated the gesture. We order scones for breakfast and soup for lunch. The food tastes fresh and the orange scone is buttery with an orange glaze. The chicken noodle soup is perfect when fighting a cold or for comfort food. The noodles are thick and have a homemade feel.
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Google
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