Panda Express

This has to be the worst Panda Express Ever. Peter was not welcoming and responded to a simple question with a rude response and if he’s the Manager which I was told he was, I worry about the rest of the staff and the quality of the food. Sarah was kind and did her best. I’m going to the trinity location from now on. They never miss a beat including customer service. This seems to be an all the time occurrence at this location. If I’m not mistaken he is a newer manager because the other ones have been just as bad. They never have food prepared and when you wait for the food it takes forever. I hope this gets to corporate and he receives training towards customer service.

This location can get quite busy and seems to often have their lobby closed for unknown reasons. The food is what you might expect and not what stands out to me about this location. The customer service experience I had with Melissa S. was by far the absolute best I've ever experienced visiting any "fast food" type restaurant. I watched her as she appeared to brighten the day of a customer before me as she offered some crayons and paper to the parent of a young child and was even greater amazed when it became my turn. She explained the menu process and presented me with a very professional yet friendly and courteous attitude while she prepared my meal and this is exactly what I enjoy and why I will be returning.

Food is consistent the same in quality and taste, as you’d expect from a fast food chain, but the several people Working the drive through speaker and the pick up window have been short, unpleasant, inattentive, and rushed. It would be nice if quality service Was valued just a bit higher than quantity… 3 stars for the food, 0 stars for service.

Terrible service. I wanted warm sauce for my racoon and was told they can't serve at drive thru. Only way is if I go inside. I said fine and they said line was long. I told them I don't have a choice you will not give it to me. Finally they said fine and got me one. Items not available on menu and was told they don't carry them anymore. So obviously the menu needs updating. They make you feel as if you money is not appreciated.

The staff was incredibly rude and unprofessional. We were trying to have a fundraiser for Relay for Life American Cancer Society by partnering with them and the old manager got fired and did not tell the current staff about it. We arrived and they told us they had no idea what we were talking about and the manager told one of his staff members that he “felt bad” and the guy next to him said “oh, I don’t feel bad”. Who asked you to speak loud enough for us to be able to hear you. Our server kept giving us a rude look every time we told him what we wanted and he acted like we were speaking gibberish or something. Overall, very disappointed in this experience. At least the food was good.

I eat here 4-5 times a week because I love their food and there is no lines. With that being said I also see why there is no lines. Often times the food giving at the drive through is not fresh or ive experienced getting (the bottom of the pan) where you get wayyy more vegetables than noodles making my bowl a salad. Now today ... I get a bowl served too me with literally 2 pieces of chicken in it. Now I've consistently came back because I love the food and they never give me a issue fixing the problems but sad to say I'm going to have to finally move on. Great food maybe lazy or unattended workers idk.