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Google Bewertungen
Ask for a manager and then play went on and on and on ask me a 1000 questions probably won't eat there based off of this particular phone call give her phone call that was just a second ago. I didn't catch an employee's name but I'm not interested in answering a 1000 questions for a regular employee when I asked for a manager. Common respect and decency is lacking. It doesn't really matter to them my reason for calling if a manager is requested Because of lack of understanding act of understanding of English even though they were listening when though they were listening they did not actively listen which means they can't take my order correctly not gonna dine here.
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Google
I have given this location too many chances. There was noone in the drive through or in the store when I pulled up. It took 15 min to be able to say my order over the intercom. Then when I pulled up to the window another 15-20 min to get the sandwich.. and then it wasn't made right. Worker took my payment then came back to the window and asked what sand which I had. Believe me I am super patient in these situations when a place is slammed busy but they had 4 workers on the line and no one in the store. Will not be coming back
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Google
Just bought Molded bread sandwich. Disgusting. Lubbock Texas. “Eat fresh” mold. Should be the slog. Never in my life. Then the corporate manager over 8 Lubbock locations hung up in my face! Not how to handle business. Hope he gets fired. Selling trash then not taking ownership.
Google
Drive thru-1 sandwich was soggy it was soaked in so much dressing. Wasn't ordered that way. When other sandwiches in the order were opened, one was missing stuff and the other had bits of idk what that had to be picked off of the veggies. Gross-doesn't cut it. Hopefully this was a mishap, only the future will tell. Definitely recommend going in to supervise what you're eating.
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Google
Today at 1045 am I went through the drive-thru and ordered a sandwich from your esteemed worker and she proceeded to add herself a tip on MY bill at MY expense and without MY permission! This is not only in professional and unethical...it's THEFT!!!
Google
I ordered 2 cups of soup online and when I got to the store to pick-up my order, they gave me 2 half of cups of soup. I was like what happened? Did you guys run out of soup? ...The young lady stated let me find out what happened. Another young lady came from the back of the store and said we're only suppose to give a laddle of soup per order...Of course I'm standing there perplexed; thinking who sells a half of cup of soup calling it a cup...Either charge more for the cup or use a smaller container. Well I decided that I would just get my money back and get soup somewhere else...That's when things went really south. I was told that they were not able to refund the money because it was an online purchase and they didn't know how. I asked for the manager and they called her and she was very rude and angry. Needless to say I left without a refund. I called corporate office and they told me to go back to the store to get my refund. I advised them that I would have to go back on another day. I had already left and was on my way back to work. Well I did go back a couple of days later only for the rude angry manager to try to give me only half of my money back when I did receive any product from them at all. I was like, can you please give me the rest of my money. She said that she couldn't give me the full refund. I politely told her that I would just contact corporate office and deal with them. I called corporate office again and they said that they would have the general manager to call me back. I asked who owned that particular site and asked if they would have him to please call me. Needless to say I was never contacted by the general manager or the store owner. The sad part is that the purchase was less 😪 😔 😕 than $5.00, but for me it was the principle of the matter. It was my money and I didn't get what I had ordered so why would they want to keep any part of the money??? That was my crazy unbelievable experience at this location and if someone would have told me this story, I'd be laughing extremely hard in disbelief. Sad 😥 😔 😟 🙁 but all of it is definitely true.
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Google
I hate to be this guy but this is the worst Subway in America:( they are so inconsistent on their hours and the employees just don’t care… nobody wants to work hard anymore I guess this is current day USA…
Google
Got 2 subs asked for double meat on both didn't give it on my bmt and charged it didn't have enough meat to do it on my roast beef gave the worst attitude when I wanted jalapenos olives and pickles on the side
Google
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