Dairy Queen

Went to the restaurant tonight and ordered a meal, 2 blizzards and sundae. They made everything incorrectly. How hard is it ? I personally think the drive through workers instead just standing around should actually do their job. So I was very irritated chewed out lady in drive through and even called back and chewed out. I agree with others on here. You should begin to read your reviews. I’m sorry for being rude to the manager but I was flustered. Please do better. Jerry’s legacy deserves it.

Worst ice cream cones we have ever had. The ice cream was not cold enough and we had them redo both cones. The staff had an issue with our request. Then one girl kept wrapping the napkin on the ice cream. When we complained the manager told us ,there's nothing wrong with those cones. We tried to explain and the whole ordeal turned into a yelling cursing match. We go to this dairy queen once a week and have NEAVER had any issue before. Very sad.

Don't order food maybe the ice cream is good but the food was terrible cold onion rings and cold burger cheese wasn't even melted at all chicken was cold . I almost canceled my order because when I went for ice for my drink there wasn't any they didn't have other items I wanted either I had to settle for what we ordered but no ice that was it I yelled out" no ice cancel my order " they magically found ice then we ate our cold meal. Just plain yuck 🤮 stay away Wow lame apology why would I ever go back to have the same thing repeated if I could give negative 10 stars that would not be enough. I live in Texas and the DQ's there are great this place was pathetic and made worse by this "sorry please come back" what really thats what you have to say. I say like other reviewers . Fire the management retrain the staff to know what they are supposed to be doing and to have knowledge about what they serve poor kid behind the counter could not even tell me what sauce was on one of the items. And you really need to fix your customer service

Very disappointed. We come out of our way to go to this DQ. In the past we have received good service & well made ice cream treats. This time though the ice-creams were so small. We ordered a large cone dipped & a peanut buster parfait. They actually looked weird in there large containers they were sooooo small. When I asked the window employee he looked at me blank faced. He got someone else & she said they looked right & that their new boss Robert makes them weigh everything now cause they were making them too big. We have always enjoyed good service & quality food & treats in the past. Looks like this is the new normal & we need to look for a different DQ to go out of our way for.