Qdoba Mexican Grill

Just kids working here and even worse the manager is just a kid who could care less. I went in for a refund because they didn't provide me with utensils on a door dash delivery which made the food useless cause we couldn't eat it with our hands. So I went in the store and this kid manager couldn't care less. Just for my records I asked him to write his name on my receipt. He writes with a bad pen and you couldn't even read what he wrote. I said please you have to do better than that. He said no. That's the best I can do. I was like seriously?? I said ok can you write your managers name on it?? He said nope.. thats all I can do. I really didn't think this was a big deal. I just wanted a name so I could make sure there were no issues with my refund.. but no... don't expect much here. Nobody cares about anything. If Qdoba wants to hire kids to run their stores than this is what your going to get. I cringe to think of the food prep. I don't wanna know..drive on past...

If I could give it lower stars, I would. This is now the second time I have ordered for pickup/curbside and both times it's proven too difficult for whoever is working there to follow thru on simple tasks. I placed an online order and asked for curbside for a reason. Both times I have arrived for my pickup the food is not ready, and this time I sat in the car for 15 mins before I went in to get my order, which was not ready, even 15 mins past the time I "checked in" and told the store I was there. Try and follow simple tasks next time, Qdoba. Unfortunately, or maybe fortunately for me, it won't be my order you screw up again. Will never return to this location. I'm usually easy to please and have a high tolerance with patience, so if I'm this annoyed I know it's bad.

This location is not the best, had to tell them the tacos I ordered maybe 4 times. After that they slopped together tacos that were not even close to the ones advertised. Later after paying the people behind the counter forgot the other things I ordered and tried to avoid me. After I got some chips the bag was filled maybe less than a quarter for my queso. The one good thing that happened was the one person that seemed helpful when I came back for more chips, he had dreds and was the only attentive person there. The tacos were pretty bad being the slop that they were.