Mcdonald's

I went through the drive thru at this location and the ordering screen was completely off, so I could not see the menu. Unfortunately I was not really sure what I wanted so it made the ordering a little more difficult. The employee was somewhat helpful but not being able to see the options really limited my choices. The food was ready when I got to the window so that was a plus. May have just been the day and it's been repaired since but I have not been back. The food itself was good and what you would expect from McDonald's.

This location would rank in my top 10% for McDonald's. The interior is very clean, and there are lots of seating options. The staff members were friendly and helpful. My son loved the light up table and the color changing dots. The food was very fresh - so fresh that I actually had to give the fries a second to cool down 🍟

I lived down the street from this McDonalds for 4 years in Downers Grove. I moved to Nebraska last year and I come back for business quarterly and stay in Downers Grove. This is owned and operated by the Schmitt family and it’s absolutely a gem. The people that serve the drive through are always happy, courteous and get everything right. When they say “have a good day” I really believe they mean it. Also, their attrition rate must be seriously low, meaning that there are good leaders in place or the family that owns that franchise is heavily involved. Literally, I came here this morning and the people that served me through the drive through were the same people that served me the past few years and I haven’t been back in a year. One individual remembered me and said “how was the move? You don’t bother us anymore for coffee and breakfast burritos?”

Went in around 10:30 AM and they were out of expresso for an iced Latte. Manager instantly apologizes (like I care that much about a silly drink lol) refunds me, and gives me whatever caffeine similar-ish kind of drink I want and puts it in THIS HUGE FRIGGIN EXTRA LARGE THING! And it was FREE!!! These guys are kind, hard working, super fast, and keep the place nice and clean, what AWESOME management! They know how to make the customer happy (even though I would’ve been fine either way lol some people need to chill when going to fast food places - It’s not a 5 star restaurant) Good job to these managers and McDonald’s team!!! I hate doing reviews but this was well worth it!!! God bless y’all!